UVAJANJE SISTEMA MENTORSTVA KOT NAČINA RAZVOJA ZAPOSLENIH V VZAJEMNI, ZDRAVSTVENI ZAVAROVALNICI, D.V.Z.

Bricelj, Nataša

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Title:	UVAJANJE SISTEMA MENTORSTVA KOT NAČINA RAZVOJA ZAPOSLENIH V VZAJEMNI, ZDRAVSTVENI ZAVAROVALNICI, D.V.Z.
Authors:	ID Bricelj, Nataša (Author) ID Treven, Sonja (Mentor) More about this mentor...
Files:	VS_Bricelj_Natasa_2010.pdf (782,59 KB) MD5: 356B6ECF4AC63268CA0C4F0CCEC10EA6 PID: 20.500.12556/dkum/a9b244b9-31d1-4f16-b371-fc21d07b987a
Language:	Slovenian
Work type:	Undergraduate thesis
Organization:	EPF - Faculty of Business and Economics
Abstract:	Podjetje, ki se zaveda pomena kadrov, uporablja različne metode za njihov razvoj in povečanje učinkovitosti. Mentorstvo je ena izmed metod, ki pripomorejo pri hitrejšemu uvajanju novo zaposlenih, hkrati pa nudi pomoč tudi ostalim zaposlenim, ki to potrebujejo. V diplomskem delu je najprej predstavljen izvor mentorstva ter definicija pojma kot ga vidijo različni avtorji, v nadaljevanju so na kratko predstavljene veščine, tehnike in kompetence, ki jih potrebuje dober mentor, možne vrste mentorstva, pomembnost komunikacije ter prisotnost coachinga v procesu mentorstva. Pozitivni vplivi uvedbe mentorstva se kažejo na več področjih in imajo koristi tako za podjetje kot udeležence procesa. V diplomskem delu so opisane pridobitve, ki jih podjetje, mentoriranec in ne nazadnje tudi mentor izkusi skozi sodelovanje v procesu. Zadnji del pa je namenjen predstavitvi podjetja Vzajemna zdravstvena zavarovalnica, d.v.z. ter predstavitvi projekta Akademija Vzajemne, v okviru katerega se je osnovala skupina zaposlenih za uvedbo mentorstva v Vzajemni ter načini izbire in izobraževanja zaposlenih za mentorje. Poleg vzpostavitve samega sistema ter procesov, je predstavljeno tudi izvajanje procesov v okviru sistema, ki so opredeljeni v okviru Pravilnika o izvajanju mentorstva. Za zaključek je predstavljena problematika ter možni predlogi za izboljšanje procesov ter sistema mentorstva.
Keywords:	Razvoj kadrov, mentor, mentoriranec, coaching, proces mentorstva, sistem mentorstva, Vzajemna zdravstvena zavarovalnica, d.v.z., Akademija Vzajemne, Pravilnik o izvajanju mentorstva, problematika in predlogi za izboljšanje.
Place of publishing:	Maribor
Publisher:	[N. Bricelj]
Year of publishing:	2010
PID:	20.500.12556/DKUM-13134
UDC:	331.3
COBISS.SI-ID:	10330140
NUK URN:	URN:SI:UM:DK:PNHZ9XSO
Publication date in DKUM:	18.08.2010
Views:	3891
Downloads:	681
Metadata:
Categories:	EPF
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Secondary language

Language:	English
Title:	INTRODUCTION SYSTEM OF MENTORING AS A WAY OF DEVELOPING EMPLOYEES IN VZAJEMNA ZDRAVSTVENA ZAVAROVALNICA, D.V.Z.
Abstract:	The company that recognizes the importance of human resources can use different methods for their development and increasing efficiency. Mentoring is one of the methods that help to speed up the introduction of new employees, while also assisting other employees in need. In this work we are trying to present history of mentoring and definition of the concept of mentoring as seen by various authors, as following are mentioned the skills, techniques and skills that needs a good mentor, the possible types of mentoring, the importance of communication and the presence of coaching in the process of mentoring. Positive effects of introducing mentoring are evident in several areas and benefit both the companies and participants in the process. In this work we are trying to describe the acquisition by the company, mentee and last but not least mentor experience through participation in the process. The last part is presenting Vzajemna zdravstvena zavarovalnica, d.v.z. and demonstrating project Academy Vzajemna, under which mentoring was promoted by a group of employees, introduction of mentoring and selection of methods needed for education employees for trainers. In addition to the establishment of the system and processes, is presented in the implementation process within the system and defined in the framework of the implementation of mentoring. In conclusion are presented problems seen in the process and possible suggestions to improve processes and mentoring system.
Keywords:	Staff development, mentor, mentee, coaching, mentoring process, mentoring system, Vzajemna zdravstvena zavarovalnica, d.v.z., Academy Vzajemna, Regulation on the implementation of mentoring issues and suggestions for improvement.

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