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Title:VPLIV MOTIVACIJE NA ZADOVOLJSTVO PRODAJNEGA OSEBJA V MALOPRODAJI V LJUBLJANI
Authors:ID Perčič, Martina (Author)
ID Vukovič, Goran (Mentor) More about this mentor... New window
Files:.pdf VS_Percic_Martina_2010.pdf (872,28 KB)
MD5: 8848EFD38A977AB4EE3B09A4A3AA286D
PID: 20.500.12556/dkum/c99674d7-9153-40a3-8107-5b228bf32be8
 
Language:Slovenian
Work type:Undergraduate thesis
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Diplomsko delo obravnava pomen človeškega dejavnika v organizaciji ter obvladovanje reševanja problema motivacije in nagrajevanja prodajnega osebja. Prikazano je področje organizacijske klime in zadovoljstva zaposlenih, pri čemer izhajamo iz sodobnih motivacijskih teorij. Poudarek smo naredili na dejavnikih, ki vplivajo na uspešnost pri delu. Kako visoko na motivacijski lestvici se pojavijo določeni dejavniki, pa smo preučili s pomočjo raziskave, ki je prikazana na koncu diplomskega dela. Naključno izbrano prodajno osebje je odgovarjalo na vprašanja, ki so se navezovala na zadovoljstvo na delovnem mestu ter doživljanje organizacije, v kateri delajo. Podali so svoje mnenje in predloge o dejavnikih, ki jih spodbujajo pri njihovem delu. Na podlagi opisanih teorij in opravljene raziskave pa so v zaključku strnjene ugotovitve o motiviranosti zaposlenih. Podanih je tudi nekaj predlogov za izboljšavo sistema nagrajevanja.
Keywords:- Motivacija - Nagrada - Zadovoljstvo - Medsebojni odnosi
Place of publishing:Maribor
Year of publishing:2010
PID:20.500.12556/DKUM-13356 New window
COBISS.SI-ID:6645011 New window
NUK URN:URN:SI:UM:DK:2LYVXEXB
Publication date in DKUM:05.05.2010
Views:2367
Downloads:293
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Secondary language

Language:English
Title:MOTIVATION INFLUENCE ON SATISFACTION OF RETAIL SALES PERSONNEL IN LJUBLJANA
Abstract:My diploma thesis addresses the meaning of the human factor in an organization and aims to solve the problem of motivation and remuneration of sales personnel. Resulting from the modern motivational theories, the organizational climate as well as satisfaction of the employees was highlighted. Special emphasis was also placed on factors that affect the performance at work. How high on motivational scale certain factors appear was determined by the research, which can be found at the end of the diploma thesis. Randomly selected sales personnel were answering questions related to work satisfaction and how they experience the organization they work in. They outlined their opinions and comments on the factors that encourage them at their work. On the basis of the described theories and performed research there are findings in the ending of the thesis about the motivation of the employees. There are also some suggestions given about how to improve the remuneration system.
Keywords:- Motivation - Reward - Satisfaction - Interpersonal relations


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