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Title:RAZVOJ WELLNESS STORITEV V TERMAH DOBRNA, D.D.
Authors:ID Klanjšek, Andrej (Author)
ID Jeraj, Miroslav (Mentor) More about this mentor... New window
Files:.pdf VS_Klanjsek_Andrej_2010.pdf (1,41 MB)
MD5: 0427991B70ED67C932E6EE0016B220E8
PID: 20.500.12556/dkum/c4ca3410-5ddb-46b5-a505-41ea97668ee3
 
Language:Slovenian
Work type:Undergraduate thesis
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Na Slovenskem trgu in tujem trgu je v sklopu zdravilišč velika konkurenca pri izvajanju wellness storitev. Vedno večja osveščenost potencialnih gostov po preventivnem zdravstvenem programu, v katerega se uvršča tudi wellness, je bila izhodišče za analizo wellness storitev v Termah Dobrna. V Termah Dobrna smo opazili padec gostov, ki koristijo wellness program, zato smo si v nadaljevanju za cilj zastavili preverjanje elementov wellness ponudbe in podali predloge za izboljšavo in s tem povečanje konkurenčnosti wellness storitev v Termah Dobrna. S pomočjo anketnega vprašalnika smo preverili dejansko stanje, kot ga vidijo gostje, ki koristijo wellness storitve. Na podlagi analize anketnega vprašalnika smo potrdili oziroma odvrgli postavljene hipoteze. S SWOT analizo smo analizirali prednosti, pomanjkljivosti in grožnje, ki izhajajo iz okolja. V diplomskem delu smo predstavili predloge za izboljšave in izdelali strategijo za nadaljnji razvoj podjetja
Keywords:- Storitve - Wellness - Razvoj storitve - Razvoj podjetja - Terme Dobrna
Place of publishing:Maribor
Year of publishing:2010
PID:20.500.12556/DKUM-13589 New window
COBISS.SI-ID:6668819 New window
NUK URN:URN:SI:UM:DK:NUE6A9FV
Publication date in DKUM:09.06.2010
Views:2910
Downloads:397
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Secondary language

Language:English
Title:DEVELOPMENT OF WELLNESS SERVICES AT THE SPA DOBRNA, D.D.
Abstract:On the Slovenian market and foreign markets as part of spas extensive competition in the implementation of wellness services. Increasing awareness of potential guests for a preventive health program in which it is classified as wellness was the starting point for the analysis of wellness services in the Spa Dobrna. In Spa Dobrna we observed decline in guests who benefit from wellness program, so we are below the goal of a wellness check elements of the offer and make suggestions for improvement, thereby increasing the competitiveness of wellness services in the SpaDobrna. Through questionnaires, we verify the facts as seen by guests who benefit from wellness services. Based on analysis of questionnaires were discarded or confirmed the hypotheses set. The SWOT analysis, we analyzed the strengths, weaknesses and threats arising from the environment. In this graduate work, we provide suggestions for improvements and a strategy for further development of the company.
Keywords:- Services - Wellness - Development services - Company development - Spa Dobrna


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