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Title:MODEL ZA OCENO PRIMERNOSTI ZUNANJEGA IZVAJALCA
Authors:ID Arh, Sašo (Author)
ID Rajkovič, Vladislav (Mentor) More about this mentor... New window
Files:.pdf VS_Arh_Saso_2010.pdf (604,45 KB)
MD5: 81C710F205CE188F22C22E746DD42FE2
PID: 20.500.12556/dkum/95e8f467-cda9-423d-97d9-377f668cf473
 
Language:Slovenian
Work type:Undergraduate thesis
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:V diplomski nalogi je predstavljen model za oceno primernosti zunanjega izvajalca. V prvem delu projektne naloge je teoretično predstavljeno izvajanje tovrstnih storitev, vključno z načinom izvajanja. V drugem delu diplomske naloge pa je predstavljen praktični primer Službe Vlade RS za razvoj in evropske zadeve, ki se je odločila, da del informacijskih storitev preda zunanjemu izvajalcu. Problem, ki je predstavljen v diplomski nalogi, je odločanje. V večini primerov se podjetja težko odločijo, katero odločitev izbrati v določenih okoliščinah. Odločanje pa je zelo pomembna funkcija v vseh podjetjih. Predstavil bom, kako lahko podjetje izbere najboljšo odločitev s pomočjo odločitvenega modela DEXi. V nadaljevanju je tako opisan model za oceno primernosti zunanjega izvajalca. Rezultate bom predstavil s pomočjo selektivne analize, analize »kaj-če« in SWOT - analize.
Keywords:zunanje izvajanje informacijskih storitev, zunanje izvajanje informacijskih storitev, model za oceno primernosti zunanjega izvajalca
Place of publishing:Maribor
Year of publishing:2010
PID:20.500.12556/DKUM-13888 New window
COBISS.SI-ID:6668307 New window
NUK URN:URN:SI:UM:DK:8HQ1VPI1
Publication date in DKUM:09.06.2010
Views:2501
Downloads:227
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Secondary language

Language:English
Title:MODEL FOR EVALUATION OF OUTSOURCING PROVIDERS
Abstract:Diploma presents model for evaluation of outsourcing providers. The first part of this diploma paper focuses on the theoretical presentation of the provision of such services, including the ways in which they are provided. The other part of this paper contains a practical case study of the Slovenian Government Office for Development and European Affairs, which decided to outsource a part of its IT services to an external contractor. The central problem presented in the paper is decision-making. In most cases, companies have problems to take the right decision under certain circumstances. Decision-making is a crucial function in every company. The paper demonstrates how a company can find the best possible decision by using the DEXi decision-making model. Furthermore, a model for the assessment of external providers of IT services is depicted. The results are then presented in the light of different types of analysis: selective, “what-if” and SWOT.
Keywords:external provision of IT services, IT outsourcing, model for the assessment of external service providers


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