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Title:PROJEKT UVAJANJA KONTROLINGA V ZDRAVILIŠKI TURIZEM
Authors:ID Žikovšek, Karmen (Author)
ID Koletnik, Franc (Mentor) More about this mentor... New window
Files:.pdf UNI_Zikovsek_Karmen_2010.pdf (580,65 KB)
MD5: 33417443E4496992CD17764ACD79EDEC
PID: 20.500.12556/dkum/7f468a54-6c88-4e35-938b-89d9844b5abb
 
Language:Slovenian
Work type:Undergraduate thesis
Organization:EPF - Faculty of Business and Economics
Abstract:Vedno bolj razgibano, negotovo in nepredvidljivo poslovno okolje, sili poslovne sisteme v nove načine predvsem notranjega organiziranja poslovanja. Takšna organiziranost poslovanja mora omogočiti enotno, fleksibilno in hitro prilagajanje na spremembe v okolju. Informacijska funkcija je za obstoj podjetja zelo pomembna, prav tako je ta funkcija pomemben sestavni del kontrolinga. V podjetju obstaja mnogo informacij, ki so različno pomembne za različne uporabnike, zato je prava umetnost iz množice podatkov in informacij pridobiti tiste, ki imajo zanj največjo težo in so za uspeh podjetja bistvenega pomena. Prava informacija, ob pravem času in na pravem mestu je dejavnik, ki danes vpliva na potrebno konkurenčnost ali pripomore h koraku pred konkurenco. Osrednjo vlogo pri tem ima kontroling kot povezovalec, moderator in usklajevalec informacijskega sistema. Ima informacijsko—svetovalno in usmerjevalno vlogo, medtem ko se aktivno ne vključuje v sprejemanje odločitev. Kontroling je razvit predvsem tam, kjer se podjetja usmerjajo tržno, globalno in so zaradi vse večje konkurence prisiljena zniževati stroške in tam, kjer imajo podjetja jasno začrtano vizijo, ki jo pomaga uresničevati kontroling. Različni avtorji ga pojmujejo na različne načine in sicer, kot poslovno filozofijo podjetja, kot poseben slog poslovodenja ali kot odločevalno naravnano informacijsko dejavnost. Uvaja pa se skozi štiri glavne funkcije: načrtovanje, pridobivanje informacij, presojanje poslovanja in izvajanje ukrepov, usmerjanje. Poznamo več vrst kontrolingov, največ pozornosti pa smo namenili strateškemu kontrolingu v zdraviliškem turizmu, ki smo ga v diplomski nalogi predstavili na praktičnem primeru. Kvaliteta izvajanja poslovnih procesov, delovne sile in prodanih storitev oziroma izdelkov, so ključnega pomena za poslovno uspešnost podjetja na konkurenčnem trgu poslovanja, ki jo lahko, s strateškim razmišljanjem, učinkovitim vodenjem, tehtno analizo in nadzorom, zagotavlja samo strateški kontroling. Kontroling podjetjem prinaša številne koristi, ampak mu podjetja še vedno pripisujejo premalo pomena. Zavedajo se, da kontroling ni zastonj, je pa cenejši od neustrezne konkurenčnosti, uspešnosti in strategije organizacije.
Keywords:kontroling, kontroler, zdraviliški turizem, poslovodstvo, načrtovanje, informacije, presojanje poslovanja, presojanje odmikov, ukrepi, nadzor, usmerjanje, strateški kontroling, operativni kontroling
Place of publishing:Laško
Publisher:[K. Žikovšek]
Year of publishing:2010
PID:20.500.12556/DKUM-13984 New window
UDC:657.6
COBISS.SI-ID:10385948 New window
NUK URN:URN:SI:UM:DK:BT3UDS8J
Publication date in DKUM:28.10.2010
Views:2718
Downloads:352
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Secondary language

Language:English
Title:THE PROJECT OF CONTROLLING INITIATION IN THE HEALTH RESORT TOURISM
Abstract:Increasingly dynamic, uncertain and unpredictable business environment push operating systems in particular new ways of organizing the internal business. This organization of business has to allowe a single, flexible and quickly adaptation to changes in the environment. Information function is as important for the firm's survival, as is an important component of controlling. In the company there is much information of varying degrees of importance for different users, so it is the real art to obtain from the masses of data and information those with maximum weight, which are essential for the success of the company. The real information at the right time and right place is a factor that now affects the competitiveness or may help to step ahead of the competition. There has a central role controlling as connector, moderator and facilitator of the information system. Controlling`s role is to advice and guide the company functions. It is not actively engaged in decision-making. Controlling is developed firstly in direct marketing, global companies where they are forced to reducing costs because of increasing competition and secondly in firms with clear vision, which controlling helps to realize. It is considered by various authors in different ways, namely, like a business philosophy of the company like a specific style of management or like decision-making oriented information activity. The realization of the controlling consists of four main functions: planning, obtaining information, assessment of business and implementation of measures, guidance. There are several types of specialized controllings. In our diploma the greatest attention was given to strategic controling in spa tourism presenting on a practical case. The quality of the implementation of business processes, workforce and sales of services or products are crucial to business success of companies operating in a competitive market, that can, with strategic thinking, effective management, meaningful analysis and control, provide only a strategic controlling. Despite controlling brings companies many benefits they still pay too little attention to it. They aware that controlling is not free, but still cheaper than the inadequate competitiveness, successfullness and organization`s strategy.
Keywords:controlling, controller, spa tourism, management, planning, information, business judging, deviation judging, actions, control, guidance, strategic controlling, operational controlling


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