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Title:ODNOSI Z JAVNOSTMI V LOKALNI SKUPNOSTI - PRIMER OBČINE KRŠKO Z OSREDOTOČENJEM NA KRIZNO KOMUNICIRANJE
Authors:ID Bogovič, Katja (Author)
ID Ivanišin, Marko (Mentor) More about this mentor... New window
Files:.pdf UNI_Bogovic_Katja_2010.pdf (288,21 KB)
MD5: CBFC3819CF41EBD51E76C86D818AF48A
PID: 20.500.12556/dkum/1a16ebff-2928-4cd2-a3fa-e808ceb5173c
 
Language:Slovenian
Work type:Bachelor thesis/paper
Organization:FERI - Faculty of Electrical Engineering and Computer Science
Abstract:V diplomski nalogi se preko osredotočenja na primeru delovanja službe za odnose z javnostimi na Občini Krško seznanimo z osnovnimi pojmi odnosov z javnostmi, definicijami in primeri. Skozi nalogo spoznamo, da dobri odnosi z lokalno skupnostjo temeljijo na ustrezni komunikaciji. Javnost je postala občutljiva na vsako drobno napako in le to lahko s pomočjo medijev hitro kaznuje. S tem pa ne škodi samo trenutnemu stanju, temveč tudi ugledu, kredibilnosti in zaupanju v institucijo. V nalogi spoznamo, da se Občina Krško zaveda pomebnosti dobre komunikacije z različnimi javnostmi in da na tem področju nečeloma deluje dobro. V kriznem primeru smo ugotovili, da je svoje aktivnosti vodila brez izdelanega komunikacijskega načrta, zato je za naprej priporočljivo, da ga izdelajo in se tako izognejo nekaterim problemom in dilemam.
Keywords:Odnosi z javnostmi, lokalna skupnost, krizno komuniciranje
Place of publishing:Maribor
Publisher:[K. Bogovič]
Year of publishing:2010
PID:20.500.12556/DKUM-16144 New window
UDC:352:004.777(043.2)
COBISS.SI-ID:15887126 New window
NUK URN:URN:SI:UM:DK:O8K9ROUK
Publication date in DKUM:31.01.2012
Views:8647
Downloads:313
Metadata:XML DC-XML DC-RDF
Categories:KTFMB - FERI
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Secondary language

Language:English
Title:PUBLIC RELATIONS IN LOCAL COMMUNITY - CASE OF MUNICIPALITY KRŠKO WITH FOCUS ON CRISIS COMMUNICATION
Abstract:Focusing on the example of public relations office in Municipality Krško, this thesis presents basic terms of public relations, definitions and examples. This thesis reveals that good relations with local community are based on appropriate communication. The public has become sensitive to every tiny mistake, which can be also very quickly punished by the means of the media. Furthermore, it is not just a current situation which the harm is done to there is also harm done to reputation, credibility and confidence in an institution. In the thesis we learn that in municipality Krško the awareness of the importance of good communication with different kinds of public is on a high level, which is reflected in its relatively good work. However, it was found that the public relations office led its activities on the case of a critical situation without a communication plan prepared beforehand. Therefore, it is recommended to create such a plan, which will result in avoiding some problems and dilemmas.
Keywords:Public Relations, Local community, crisis communication


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