INFORMATIZACIJA POSLOVNEGA PROCESA POSLOVANJA ŠTUDENTSKEGA SERVISA S CELOVITO INFORMACIJSKO REŠITVIJO

Neumüller, Urška

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Title:	INFORMATIZACIJA POSLOVNEGA PROCESA POSLOVANJA ŠTUDENTSKEGA SERVISA S CELOVITO INFORMACIJSKO REŠITVIJO
Authors:	ID Neumüller, Urška (Author) ID Bobek, Samo (Mentor) More about this mentor...
Files:	UNI_Neumuller_Urska_2010.pdf (1,83 MB) MD5: 0E1B8C3F8D727092EE91C00E2AF97650 PID: 20.500.12556/dkum/7b8820b4-3f99-4fed-bc29-6d316a9cbd3f
Language:	Slovenian
Work type:	Final seminar paper
Organization:	EPF - Faculty of Business and Economics
Abstract:	Informacijski sistemi se med seboj zelo razlikujejo, saj je odvisno, katera aplikacijska področja poslovanja podpirajo in komu so namenjeni. Kompleksnost informacijskih sistemov raste z velikostjo podjetja, saj se ne morejo primerjati med seboj mala podjetja z nekaj zaposlenimi in velike korporacije z več tisoč zaposlenimi, katerih aktivnosti je potrebno obvladati. Podjetja imajo na voljo možnost lastnega razvoja informacijskega sistema, v kolikor imajo veliko znanja in zaposlene sposobne programerje, informatike in strokovne tehnične kadre, ki zelo dobro poznajo celotne procese v poslovanju podjetja. V glavnem pa se danes v podjetjih odločajo za cenejše standardne ERP rešitve. Zaradi poenostavljanja poslovanja, skrajševanja obdelav, zmanjševanja potrebnih kapacitet (časa, ljudi…) bomo poskušali obdelati organizacijo in vključiti ERP postopke, potrebne za zbiranje, obdelavo in poročila poslovanja ŠS. V novejšem obdobju se je ŠS v Sloveniji spremenil v pravo agencijo za zaposlovanje dijakov in študentov, ki nimajo dovolj sredstev za študij in preživljanje v času študija. Tudi podjetja so pri iskanju začasne delovne sile precej odvisna od ŠS. Pogledali bomo najprej sam princip poslovanja, zahtevane zakonske in nezakonske dokumente in pravila, plačilne sisteme in pretok informacij med kupci in ŠS ter študenti in ŠS. Ker ERP rešitve ne zadovoljujejo specifičnosti spremljanja ŠS, je potrebno vzpostaviti posebno aplikacijo, ki je seveda povezana z ERP rešitvami kot so glavna knjiga in knjiga izdanih in prejetih računov za potrebe DDV-ja. Konkurenčna prednost, ki jih sistem informatizacije prinaša se prikazuje na področjih kot so kvalitetnejše in hitrejše odločitve, zmanjšanje stroškov, povečanje prihodkov, izboljšanje odnosov s komitenti, izboljšanje komunikacije in odnosov v podjetju. Ta področja so seveda bistvenega pomena za uspešno poslovanje ŠS in za doseganje strateških konkurenčnih prednosti.
Keywords:	ERP rešitev (Celovita informacijska rešitev), IS (Informacijski sistemi), ŠS (študentski servis).
Place of publishing:	Maribor
Publisher:	[U. Neumüller]
Year of publishing:	2010
PID:	20.500.12556/DKUM-16167
UDC:	659.2:004
COBISS.SI-ID:	10819100
NUK URN:	URN:SI:UM:DK:NJMTCREW
Publication date in DKUM:	09.11.2011
Views:	2051
Downloads:	152
Metadata:
Categories:	EPF
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Secondary language

Language:	English
Title:	COMPUTERISATION OF BUSINESS PROCESS MANAGEMENT IN STUDENT SERVICES WITH A COMPREHENSIVE INFORMATIONAL SOLUTION
Abstract:	Information systems vary from each other a lot, it depends which Applications areas of business they support and to whom they are intended. Complexity of information systems depends from the expense of a company; small companies with few employees can not be compared with big corporations with several thousand employees. Firms have the option of self-development of an information system with the help of good and qualifying programmers, information technology and professional technical staff which have the knowledge of all the business process. In small and medium-sized enterprises, for solving financial solutions, they usually decide for less expensive ERP, which are mostly standard. Because of the request on simplifying the procedures and reducing the capacity (time, people…) we will try to treat the organization and incorporate the ERP procedures needed for collecting and processing the work for student services. In the last period student service centers in Slovenia became real agencies for finding employment for students, who do not have enough means for studying and living in the time of their education. A lot of companies find temporary work force with the help of student services. First we will take a look at the one’s principles of business, legal and illegal required documents and rules, how the payment systems operates and the information flow between buyers and student services and between students and students services. Solutions of ERP do not satisfy the specificity on monitoring student services and therefore the right application is required, which is of course connected with the ERP solutions on the register and the book of issued and received incomes for VAT purposes. Computerization brings competitive advantage in the fields such as higher quality and faster decision making, reduces costs, increases revenues, improves the relationships with customers, and improves the communication and the relationship with the company. These areas are essential for a successful operation of student services and achieving strategic competitive advantages.
Keywords:	ERP (Enterprise Resource Planning), Information Systems, Student service.

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