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Title:UPORABA METODE ANALITIČNEGA HIERARHIČNEGA PROCESA IN BENCHMARKINGA NA PRIMERU IZBIRE RAČUNALNIŠKEGA PAKETA ZA RAČUNOVODSKI SERVIS
Authors:ID Gregorčič, Petra (Author)
ID Čančer, Vesna (Mentor) More about this mentor... New window
Files:.pdf UNI_Gregorcic_Petra_2010.pdf (3,39 MB)
MD5: D58F799B293EA7BF40435361CE910B18
PID: 20.500.12556/dkum/e49fb727-0ea7-465b-8ac5-44a969bfef09
 
Language:Slovenian
Work type:Undergraduate thesis
Organization:EPF - Faculty of Business and Economics
Abstract:V diplomskem delu predstavljam vzajemno delovanje dveh metod, in sicer metodo benchmarkinga in metodo analitičnega hierarhičnega procesa. Metoda AHP je ena izmed metod odločanja po več kriterijih hkrati, ki ga, zavedno ali nezavedno, uporabljamo vsak dan. Ob vsakem problemu, kjer imamo na voljo več rešitev, variant, inačic oziroma alternativ, se oziramo na več kriterijev, na podlagi katerih izberemo najboljšo rešitev. Z metodo benchmarkinga ali s primerjalno analizo, kot je izraz poslovenjen, pa iščemo najuspešnejše načine delovanja in doseganja rezultatov, kar skušamo uporabiti v lastni praksi. Namen diplomskega dela je raziskati proces odločanja o nakupu novega programskega paketa v izbranem računovodskem servisu ''x''. Najprej preučimo teoretične osnove; predstavimo razlago o odločanju po več kriterijih hkrati in o benchmarkingu, nato predstavimo kriterije in atribute, ki imajo velik pomen pri odločitvi o izbiri enega izmed treh ponudnikov programskega paketa, ki ga bodo uporabljali v računovodskem servisu. V analitičnem delu pa teorijo povežemo s praktičnim primerom. Proces odločanja prikazujemo po korakih, kot jih opisujemo v teoretičnem delu, pri tem pa si pomagamo z računalniškim programom Expert Choice. Ko dobimo najboljšo rešitev oziroma najboljšega ponudnika programskega paketa po več kriterijih hkrati, to je podjetje SAOP d.o.o., s programskim paketom MiniMAX, ponovno izvedemo benchmarking; programski paket Yuce, ki je v računovodskem servisu ''x'' trenutno v uporabi, primerjamo z najboljšo alternativo. Programski paket MiniMAX je od programskega paketa Yuce boljši predvsem na področjih uporabnosti, ki jih v računovodskem servisu ''x'' želijo izboljšati z nakupom novega programskega paketa.
Keywords:Odločanje po več kriterijih hkrati, analiza odločanja, razmerna skala, metoda analitičnega hierarhičnega procesa – AHP, kriterij, atribut, alternative, primerjanje po parih, sinteza, agregirana vrednost, analiza občutljivosti, benchmarking, Expert Choice, MiniMAX, Birokrat, Knjiga V7
Place of publishing:Hrastnik
Publisher:[P. Gregorčič]
Year of publishing:2010
PID:20.500.12556/DKUM-16432 New window
UDC:519.8
COBISS.SI-ID:10551836 New window
NUK URN:URN:SI:UM:DK:8XUIZCN7
Publication date in DKUM:28.01.2011
Views:3749
Downloads:322
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Secondary language

Language:English
Title:THE USE OF THE ANALYTIC HIERARCHY PROCESS AND BENCHMARKING IN CASE OF SELECTION COMPUTER PACKAGE FOR ACCOUNTING SERVICES
Abstract:In the thesis we present the interaction of two methods: the benchmarking method and the analytic hierarchy process method. The AHP method is a method of multi-criteria decision-making which we, consciously or unconsciously, use every day. With each problem, which has many solutions, versions or alternatives, we have to take in consideration several criteria which help us choose the best solution. With the method of benchmarking or comparative analysis, we are looking for the most successful ways of achieving results, which we try to use in our own practice. The purpose of the thesis is to study the decision making process on purchasing a new software package in selected accounting service ''x''. Lets look into theoretical facts first; we present the interpretation of multi-criteria decision making and benchmarking, and fruher we introduce criteria and attributes which have extensive importance in case of selection one of three providers of software that will be used in the accounting service. We tie theory with practical case in analytical part. Decision-making process is shown step by step, as we describe them in theoretical part, by help with computer program Expert Choice. When we get the best solution or the best provider of software, according to multiple criteria, this is a company SAOP Ltd. with program package MiniMAX, we accomplish research with benchmarking; we compare program package Yuce, which is currently used in accounting service ''x'', with the best alternative. Program package MiniMAX is better from program package Yuce especially in areas of usability, which accounting service ''x'' wants to improve with the purchasing of a new programe package.
Keywords:Multi-criteria decision-making, decision analysis, ratio scale, the analytic hierarchy process method – AHP, criterion, attribute, alternative, pairwise comparisons, synthesis, aggregate values, sensitivity analysis, benchmarking, Expert Choice, MiniMAX, Birokrat, Knjiga V7


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