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Title:INTERNETNO IN MOBILNO BANČNIŠTVO - PREDNOSTI IN SLABOSTI
Authors:ID Babič, Mojca (Author)
ID Bobek, Samo (Mentor) More about this mentor... New window
Files:.pdf VS_Babic_Mojca_2011.pdf (2,79 MB)
MD5: 8B6E58DF3A3DEB89EA5026A24E9C127B
PID: 20.500.12556/dkum/9e09546f-8574-4e34-90f9-7bc5a71315fa
 
Language:Slovenian
Work type:Undergraduate thesis
Organization:EPF - Faculty of Business and Economics
Abstract:Elektronsko bančništvo je vedno bolj razširjena in dopolnjena bančna storitev. V vsakdanjiku marsikaterega komitenta je že našlo prostor internetno in celo mobilno bančništvo. Bančne posle lahko opravljamo od kjerkoli in kadarkoli. V diplomskem delu smo se odločili opredeliti pojem elektronskega bančništva, podrobneje pa smo predstavili internetno in mobilno bančništvo, kot dve sodobni bančni poti za opravljanje bančnih storitev. Predstavili smo prednosti in slabosti tako internetnega bančništva, kakor tudi mobilnega bančništva. V nadaljevanju smo pregledali ponudbo slovenskih bank na področju internetnega in mobilnega bančništva. V zadnjem delu diplomske naloge predstavljamo rezultate raziskave, s katero smo želi ugotoviti predvsem kateri dejavniki pomembno vplivajo na uporabo internetnega in mobilnega bančništva in katera možnost opravljanja bančnih poslov preko internetnega in mobilnega bančništva je splošni javnosti najpomembnejša. Banke se zavedajo, da je internetno in mobilno bančništvo v današnjem času nuja, zato svojo ponudbo vedno znova dopolnjujejo in nadgrajujejo. Komitentom je potrebno prisluhniti in jim ponuditi sodobne storitve. Banke so primorane spremeniti način poslovanja, saj tudi njim te spremembe prinašajo prihranek stroškov in časa in ne le njihovim komitentom, predvsem pa konkurenčne prednosti, ki so zelo pomembne v današnjem času, ko je konkurenca na trgu vedno hujša.
Keywords:elektronsko bančništvo, internetno bančništvo, mobilno bančništvo, bančno poslovanje, sodobne bančne poti
Place of publishing:Maribor
Publisher:[M. Babič]
Year of publishing:2011
PID:20.500.12556/DKUM-17596 New window
UDC:336.71
COBISS.SI-ID:10648604 New window
NUK URN:URN:SI:UM:DK:NINYBLJ6
Publication date in DKUM:16.05.2011
Views:3710
Downloads:495
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Secondary language

Language:English
Title:INTERNET AND MOBILE BANKING - ADVANTAGES AND DISADVANTAGES
Abstract:Electronic banking has lately become a highly developed banking service offering many features. There are hardly any customers today who have not yet used either online or mobile banking services in their everyday lives. Also, financial transactions may be conducted from any location and at any time. Firstly, the diploma paper discusses the term “electronic banking” and describes two modern ways of banking services in detail, online and mobile banking. The advantages as well as the disadvantages of both services, online and mobile banking, are presented. Further on, the diploma paper includes a generic overview of which online and mobile services are being offered by different Slovenian banks. The last part of the diploma paper focuses on the question of which factors most contribute to the use of online or mobile banking services and which application used within the online or mobile banking service is regarded as the most important one by the customers. The results of the research are included in the paper. Nowadays, banks are aware of the fact that online and mobile banking services are in fact a necessity. It is also for this reason that banks are constantly developing and upgrading new features. It is essential to know that the customers need to be listened to and they need to have modern ways of banking introduced to them. In order to improve time- and cost-efficiency, for the banks as well as for the customers, the banks should change the existing methods of conducting business. Moreover, the changes in conducting business would make them more competitive on the market, which is today very important, since the competition on the market is becoming tougher every day.
Keywords:electronic banking, online banking, mobile banking, banking business, modern ways of banking


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