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Title:ZADOVOLJSTVO ZAPOSLENIH V JAVNI UPRAVI
Authors:ID Dominko, Darja (Author)
ID Pisnik Korda, Aleksandra (Mentor) More about this mentor... New window
Files:.pdf UNI_Dominko_Darja_2011.pdf (1,62 MB)
MD5: 430785157F73D96815B702EC855BC599
PID: 20.500.12556/dkum/a6bafbfb-8186-412b-97a4-e083a0b69474
 
Language:Slovenian
Work type:Final seminar paper
Organization:EPF - Faculty of Business and Economics
Abstract:V vsaki organizaciji ljudje strmijo k zadovoljevanju svojih potreb in odpravljanju morebitnega nezadovoljstva. Najpomembnejši dejavnik oziroma kazalnik, kako se ljudje v organizaciji počutijo, kaj in koliko (lahko) prispevajo k uspešnosti in učinkovitosti organizacije, je zadovoljstvo zaposlenih v organizaciji. Zaposleni v javni upravi zadovoljujejo svoje osnovne potrebe kot tudi višje in javne potrebe. Vendar rezultati množičnih raziskav kažejo, da zaposleni v javni upravi pričakujejo, da bodo lahko v osnovi zadovoljili potrebe po preživetju in dajejo večji poudarek na potrebe, ki nimajo vpliva na preživetje, to so potrebe po imidžu, po bogastvu in podobno. Nekateri avtorji v svojih delih navajajo, da so zaposleni v javni upravi pomemben dejavnik, saj imajo elemente, ki bistveno vplivajo na organizacijo, v kateri delujejo. Ti elementi so znanje in sposobnosti zaposlenih, motivacija, njihov življenjski stil in osebnostne značilnosti ter lastnosti. Javna uprava je namreč področje, ki zahteva poznavanje znanja na več področjih kot so na primer področje prava, politike, financ, tehnologije, ekonomije in podobno. Zato je pomembno, da so zaposleni v javni upravi ustrezno izobraženi in motivirani. Motivacija je torej dejavnik, ki »pospešuje« zadovoljstvo zaposlenih v javni upravi in v vsaki organizaciji nasploh. Zaposleni so lahko motivirani v denarni ali nedenarni obliki nagrajevanja. Kako so zaposleni zadovoljni v javni upravi, smo raziskovali v praktičnih primerih. Prav tako pa smo v aplikativnem delu izvedli raziskavo zadovoljstva zaposlenih v občinski upravi, natančneje, v občini Odranci. S to raziskavo smo želeli ugotoviti v kolikšni meri so zaposleni zadovoljni na delovnem mestu in organizacijo občine, kako so zadovoljni z nadrejenim in s sodelavci, s sistemom nagrajevanja in zadolžitvami na delu, v kolikšni meri poznavajo občino, kakšna je informiranost zaposlenih in navsezadnje tudi, kako so zaposleni zadovoljni s samim delom.
Keywords:zadovoljstvo zaposlenih, potrebe, motivacija, javna uprava, dejavniki, ki vplivajo na zadovoljstvo zaposlenih
Place of publishing:Odranci
Publisher:[D. Dominko]
Year of publishing:2011
PID:20.500.12556/DKUM-19807 New window
UDC:331.1
COBISS.SI-ID:10858012 New window
NUK URN:URN:SI:UM:DK:Y5YXSJ1Y
Publication date in DKUM:25.11.2011
Views:3914
Downloads:729
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Secondary language

Language:English
Title:SATISFACTION OF EMPLOYEES IN PUBLIC ADMINISTRATION
Abstract:Employees in every organization aim to satisfy their needs and to reduce job dissatisfaction. Job satisfaction is the most important factor that indicates an employee’s job satisfaction at work, what and how much they can contribute to the efficiency and effectiveness of the organization. Employees in Public service organization meet their basic needs as well as higher and public needs. However, the results of several analyses indicate that employees in Public services expect that they will be able to satisfy their basic needs, so they give more attention to satisfying their personal needs (image, wealth…). Some authors mentioned that employees in public service organization are an important factor because they have the elements which have significant meaning for the organization they work for. Those elements are employee’s knowledge, capability, motivation, life style and personal characteristics. Public service organization is the area that requires from its employees to have knowledge of law, finance, policy, technology and economy. There for it is very important for employees to be motivated and educated. Motivation is factor that encourages job satisfaction in Public services and any other organizations. Employees can be motivated with financial or non-financial rewards. We based the research of job satisfaction in Public service organization on two practical cases. In applicative part we performed a research of job satisfaction in municipality Odranci. The aim of the research was to determinate the level of employee’s job satisfaction in the work place and municipality organization, the level of satisfaction with superiors, rewarding system and responsibilities. With research we also found out the level of employee’s knowledge of municipality, how well they are informed and what their level of general job satisfaction is.
Keywords:employee’s satisfaction, needs, motivation, public service, factors that have influence on employee’s job satisfaction


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