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Title:ZAZNANO TVEGANJE OB SPLETNEM NAKUPOVANJU
Authors:ID Mihurko, Kaja (Author)
ID Mumel, Damijan (Mentor) More about this mentor... New window
Files:.pdf UNI_Mihurko_Kaja_2011.pdf (1,68 MB)
MD5: 5832BE1259AA0E658122DEACB17A3572
PID: 20.500.12556/dkum/08f24f30-16ee-42c2-8bac-33139ec6ba95
 
Language:Slovenian
Work type:Final seminar paper
Organization:EPF - Faculty of Business and Economics
Abstract:Zaradi številnih prednosti, ki jih splet nudi, se število spletnih trgovin iz dneva v dan nenehno veča. Poznavanje vedenja kupcev pomaga izvajalcem marketinga pri prodobivanju in zaržanju kupcev. Zelo pomembno je tudi to, da se izvajalci marketinga zavedajo vloge, ki jo ima zaznavanje tveganje ob spletnem nakupovanju. V prvem teoretičnem delu je opisan pomen in prednosti spletnega poslovanja ter spletnega nakupovanja. Drugi del govori o vedenju kupcev na spletu, zadnji del pa o tveganju, ki ga ti zaznavajo.V diplomskem delu je bila izvedena tudi raziskava zaznanega tveganja pri slovenskih kupcih.
Keywords:vedenje kupcev, zaznano tveganje, spletno nakupovanje
Place of publishing:Maribor
Publisher:[K. Mihurko]
Year of publishing:2011
PID:20.500.12556/DKUM-20035 New window
UDC:658.8
COBISS.SI-ID:10882076 New window
NUK URN:URN:SI:UM:DK:ALZBEBU1
Publication date in DKUM:07.12.2011
Views:3030
Downloads:376
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Secondary language

Language:English
Title:PERCEIVED RISK IN ONLINE SHOPPING
Abstract:The number of online stores are instantly increasing because of all the advantages that the Web offers. Knowledge of online customer behavior helps marketers to attract and retain customers. Its also very important that the marketers understand the role of costumer's perceived risk in online shopping. The first theoretical part of the paper describes the meaning and the adventages of Online Business and shopping in general and also the situation of online shopping in Slovenia. The middle section talks about the costumer online behaviour while the last one is about their risk perceptions. The thesis also includes a research on Slovenian costumers perceived risk.
Keywords:customer behavior, perceived risk, online shopping


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