TRENIRANJE NA DELOVNEM MESTU V PODJETJU MERCATOR, D.D.

Penko, Darinka

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Title:	TRENIRANJE NA DELOVNEM MESTU V PODJETJU MERCATOR, D.D.
Authors:	ID Penko, Darinka (Author) ID Vukovič, Goran (Mentor) More about this mentor...
Files:	VS_Penko_Darinka_2012.pdf (1,63 MB) MD5: C428FBBE4C09AAF08FF8DFC6EE4EB1D0 PID: 20.500.12556/dkum/1ad3b465-4233-449c-aed5-41a9b003a1c9
Language:	Slovenian
Work type:	Undergraduate thesis
Organization:	FOV - Faculty of Organizational Sciences in Kranj
Abstract:	Temeljne značilnosti današnjega časa so nenehne spremembe in vedno hitrejši razvoj. Podjetja, ki le sledijo oziroma poskušajo s posnemanjem slediti razvoju, so dolgoročno obsojena na neuspeh. Znanje ima vedno večji pomen in omogoča posamezniku ter podjetju oceniti nove situacije in obvladovati spremembe. Podjetja, ki vlagajo v znanje in usposobljenost zaposlenih, se zavedajo, da bodo le tako uspešna in bo to njihova konkurenčna prednost pred ostalimi. Diplomsko delo je sestavljeno iz teoretičnega in raziskovalnega dela. V teoretičnih osnovah smo predstavili znanje in treniranje kot obliko prenosa znanja. V raziskovalnem delu smo predstavili Mercator, njegovo dejavnost in vizijo. Predstavili smo organiziranje trenerske mreže. Za ugotovitev stanja na področju delovanja trenerske mreže smo opravili anketo. Vprašalnike smo razdelili vodjem Mercatorjevih centrov, poslovodjem prodajaln in trenerjem. Zanimalo nas je, ali je trenerska mreža učinkovit in dober način prenašanja znanja na prodajalce, ali trenerji prispevajo k razvoju storilnosti in ali so udeleženci po končanem individualnem treniranju usposobljeni za samostojno delo. Cilj raziskave je bil vpogled v stanje trenerske mreže, opozoriti na morebitne pomanjkljivosti ter predlagati izboljšave za večjo učinkovitost trenerske mreže.
Keywords:	izobraževanje, usposabljanje, izpopolnjevanje, znanje
Place of publishing:	Maribor
Year of publishing:	2012
PID:	20.500.12556/DKUM-22327
COBISS.SI-ID:	7082259
NUK URN:	URN:SI:UM:DK:Z49NI40Y
Publication date in DKUM:	09.11.2012
Views:	1905
Downloads:	110
Metadata:
Categories:	FOV
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Secondary language

Language:	English
Title:	ON-THE-JOB TRAINING AT MERCATOR, D.D.
Abstract:	The fundamental characteristics of the present day are the constant changes and the accelerating development. Undertakings that only follow or try to achieve such fast development by imitating others, are condemned to fail in the long term. Knowledge has a growing importance, enabling individuals and undertakings to evaluate new situations and cope with the changes. Undertakings that make investments in the knowledge and the training of their employees are aware of the fact that they will be successful only by doing so and that this will be their competitive advantage in comparison to other undertakings. The diploma work includes the theoretical part and the research part. Knowledge and training as a transfer of knowledge are introduced in the theoretical basics. The research part presents the undertaking Mercator, its activities and its visions. Furthermore, the organization of the training network is presented. We conducted a survey in order to determine the situation in the field of training network operation. The questionnaires were delivered to the managers of Mercator centers, to the shop managers and to the trainers. We sought to answer whether the training network is an effective and fair way of transferring knowledge onto the sellers, whether the trainers contribute to the development of productivity and whether the participants are qualified for independent work after completing the individual training. The goal of the research is to examine the training network situation, to draw attention to the eventual shortcomings and to propose improvements in order to increase the effectiveness of the training networks.
Keywords:	education, training, continuous learning, knowledge

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