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Title:ZADOVOLJSTVO NA DELOVNEM MESTU NEPEDAGOŠKIH DELAVCEV NA PRIMERU IZBRANIH FAKULTET UNIVERZE V MARIBORU
Authors:ID Ferbežer, Barbara (Author)
ID Treven, Sonja (Mentor) More about this mentor... New window
Files:.pdf MAG_Ferbezer_Barbara_2012.pdf (1,25 MB)
MD5: 30BD2E35F2A3879511D1E7A827D9EAC7
PID: 20.500.12556/dkum/2a6bee3e-69de-4a8f-8abf-7b20466ae08d
 
Language:Slovenian
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:EPF - Faculty of Business and Economics
Abstract:Pojem zadovoljstva pri delu je v literaturi pogosto obravnavan in preučevan. Podjetja sestavljajo ljudje, ki so njihovo največje bogastvo. Z delom zadovoljujejo lastne potrebe ter potrebe organizacije. Le motivirani zaposleni so lahko zadovoljni pri delu in lahko organizaciji pomagajo pri uresničevanju zastavljene vizije in ciljev. Organizacije se morajo zato zavedati, da je potrebno ustvariti takšno delovno okolje, v katerem bodo zaposleni zadovoljni. Prepoznati in ukrepati morajo na dejavnike, ki povzročajo nezadovoljstvo. Na zadovoljstvo zaposlenih pri delu pa ime velik vpliv tudi vodstvo organizacije, ki lahko z učinkovitim vodenjem doseže, da si bodo zaposleni prizadevali bolje opravljati delo in bodo posledično uspešnejši. Organizacije zato potrebujejo tudi učinkovite managerje, ki bodo zaposlene znali usmerjati k zastavljenim ciljem. Različni stili vodenja imajo namreč različen vpliv na zadovoljstvo pri delu zaposlenih. Z uporabo primernega stila vodenja lahko vodje vplivajo na zadovoljstvo zaposlenih, njihovo zavzetost in produktivnost. Zadovoljnejši zaposleni so tudi uspešnejši. Uspešnost opredelimo s tem, v kolikšni meri dosežemo zastavljene cilje. Uspešnost posamezniku prinaša notranje zadovoljstvo, za podjetja pa je pomembno, da uspešnost posameznikov prepoznajo in jih ustrezno nagrajujejo. Magistrsko delo je razdeljeno na dva dela. V prvem, teoretičnem delu, najprej pojasnjujemo pojem zadovoljstva pri delu, zakaj je za organizacijo tako zelo pomemben, kakšne so lahko posledice zadovoljstva in nezadovoljstva pri delu ter zakaj in kako merimo zadovoljstvo pri delu v organizacijah. V nadaljevanju teoretičnega dela se osredotočamo na dejavnike, ki vplivajo na zadovoljstvo pri delu ter predstavljamo povezanost motivacije in zadovoljstva zaposlenih, kako lahko vodja vpliva na zadovoljstvo pri delu ter kako lahko osebnostne lastnosti posameznika vplivajo na njegovo zadovoljstvo pri delu. Nato pojasnjujemo vpliv zadovoljstva pri delu na uspešnost organizacije, kakšen pomen ima uspešnost za posameznika in podjetje in kako sta zadovoljstvo in uspešnost organizacije povezana. V zadnjem poglavju teoretičnega dela predstavljamo še izobraževalno ustanovo, ki je bila preučevana, poslanstvo, vizijo in organizacijsko strukturo. Drugi del magistrske naloge predstavlja empiričen del, ki vsebuje raziskavo v obliki statistične analize zadovoljstva zaposlenih na petih članicah Univerze v Maribor (v nadaljnjem besedilu UM). Med zaposlene nepedagoške delavce petih članic UM smo razdelili vprašalnik in v sklepnem delu analizirali ugotovitve.
Keywords:Zadovoljstvo pri delu, nepedagoški delavci, javni sektor, motivacija, vodenje
Place of publishing:Maribor
Publisher:[B. Ferbežer]
Year of publishing:2012
PID:20.500.12556/DKUM-23151 New window
UDC:331.1
COBISS.SI-ID:11140636 New window
NUK URN:URN:SI:UM:DK:KL8C1EIS
Publication date in DKUM:23.08.2012
Views:2420
Downloads:349
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Secondary language

Language:English
Title:JOB SATISFACTION OF THE NON-ACADEMIC STAFF ON THE CASE OF THE SELECTED FACULTIES OF UNIVERSITY OF MARIBOR
Abstract:Job satisfaction is an often discussed and researched theme in the literature. Organizations consist of people who are their greatest value. Employees satisfy their own needs and needs of the organizations with their work. Vision and objectives of organizations can be realized only by high motivated employees. This high motivation can only be achieved in such working environment where all employees are satisfied and any recognized factors which cause dissatisfaction are omitted. Work in organization can be improved and can result in higher performance of employees if organization has effective management. Therefore, organization needs effective managers who have clear focus on how to give directions to employees. Different leadership styles can be used to affect job satisfaction of employees. Managers can influence employee’s satisfaction and productivity by using suitable leadership style. Confident employees are more effective. Performance is defined by the extent of achieved goals. The success of individuals result in inner satisfaction, therefore organizations should recognize individual performance and reward it appropriately. This master thesis is divided into two parts. The first part presents theoretical rationale, where the notion of work satisfaction is explained and its importance for organizations is explained. Further description is provided about the consequences of job satisfaction or dissatisfaction and also methods are presented how job satisfaction can be measured. By describing further theory, we focused on factors which affect job satisfaction and provided some connections between motivation and job satisfaction. We have also presented management influence on job satisfaction and how individual personal characteristics affect job satisfaction. Furthermore, we explained the bridge between job satisfaction and organization’s success. In the last section of theoretical framework we presented educational institutions which were subject of this research, their mission, vision and organizational structure. The second part of this master thesis includes empirical study where we presented results of statistical analysis of job satisfaction of non-academic staff in five faculties of University of Maribor. Statistical analysis was made on data which was gathered by the structured questionnaire.
Keywords:Job satisfaction, non-academic stuff, public sector, motivation, management


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