| Title: | Izboljšanje procesa reševanja reklamacij pri internetni prodaji : magistrsko delo |
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| Authors: | ID Hochkraut, Ana (Author)
ID Završnik, Bruno (Mentor) More about this mentor...  |
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| Files: |  MAG_Hochkraut_Ana_i2008.pdf (1004,27 KB)
MD5: 6D35EE81AD6A23C440917F22785924AB
PID: 20.500.12556/dkum/5a2782f4-388b-4fef-8f19-2af46b4a2763
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| Language: | Slovenian |
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| Work type: | Master's thesis |
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| Typology: | 2.09 - Master's Thesis |
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| Organization: | EPF - Faculty of Business and Economics
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| Keywords: | trgovinsko podjetje, trgovske družbe, elektronsko poslovanje, orodja, internet, računalniške mreže, prodaja, blago, reklamacije, reševanje problemov, rešitve, organiziranost, management, operativni management, operativni plani, uporabniki, kupci, zadovoljstvo, tržne poti, oblikovanje, nakup, predstava, podpora, uporaba računalnika, metodologija, poslovanje, storitve |
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| Place of publishing: | Celje |
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| Publisher: | [A. Hochkraut] |
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| Year of publishing: | 2008 |
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| PID: | 20.500.12556/DKUM-23402 |
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| UDC: | 366 |
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| COBISS.SI-ID: | 9550108 |
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| NUK URN: | URN:SI:UM:DK:KY2SOXYP |
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| Publication date in DKUM: | 28.05.2012 |
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| Views: | 2000 |
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| Downloads: | 130 |
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| Metadata: |    |
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| Categories: | EPF
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