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Title:Kritična ocena menedžmenta reklamacij v prodajalni XYZ podjetja XY : diplomsko delo
Authors:ID Lonec, Anja (Author)
ID Snoj, Boris (Mentor) More about this mentor... New window
Files:.pdf UNI_Lonec_Anja_i2008.pdf (352,93 KB)
MD5: 3D3E62EF02085D425A971A460409B240
PID: 20.500.12556/dkum/d905f4d4-195f-48f8-83be-cb5e50a090d3
 
Language:Slovenian
Work type:Undergraduate thesis
Typology:2.11 - Undergraduate Thesis
Organization:EPF - Faculty of Business and Economics
Keywords:reklamacije, management, podjetje, odjemalec, zadovoljstvo, prodajalne, varstvo potrošnikov
Place of publishing:Maribor
Publisher:[A. Lonec]
Year of publishing:2008
PID:20.500.12556/DKUM-23660 New window
UDC:658.6
COBISS.SI-ID:9742876 New window
NUK URN:URN:SI:UM:DK:MOAZI3E7
Publication date in DKUM:28.05.2012
Views:1582
Downloads:84
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Secondary language

Language:English
Title:Critical assessment of complaint management in the retail XYZ of company XY


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