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Title:Reakcija odjemalcev v primeru njihovega nezadovoljstva : diplomsko delo
Authors:ID Tomše, Maja (Author)
ID Mumel, Damijan (Mentor) More about this mentor... New window
ID Snoj, Boris (Comentor)
Files:.pdf UNI_Tomse_Maja_i2007.pdf (1,37 MB)
MD5: 788F9133D3EF11E4A5F669AD1B3BF387
PID: 20.500.12556/dkum/8131db40-cf66-4032-8252-60b532275385
 
Language:Slovenian
Work type:Undergraduate thesis
Typology:2.11 - Undergraduate Thesis
Organization:EPF - Faculty of Business and Economics
Keywords:odjemalec, zadovoljstvo, meritve, metode, vrednotenje, empirične raziskave, reševanje problemov, izboljšave, vedenje, psihologija potrošnika, kvaliteta, zagotavljanje kvalitete, storitve, uporabniki, potrošnik, programi, potrebe, cilj, organizacijske strukture
Place of publishing:Bukovje
Publisher:[M. Tomše]
Year of publishing:2007
PID:20.500.12556/DKUM-24765 New window
UDC:658.8
COBISS.SI-ID:9216284 New window
NUK URN:URN:SI:UM:DK:AOEJFSNX
Publication date in DKUM:30.05.2012
Views:1457
Downloads:76
Metadata:XML DC-XML DC-RDF
Categories:EPF
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