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Title:Analiza vprašalnikov zadovoljstva gostov v hotelih na Hrvaškem : diplomsko delo
Authors:ID Žitnik, Barbara (Author)
ID Mumel, Damijan (Mentor) More about this mentor... New window
ID Snoj, Boris (Comentor)
Files:.pdf UNI_Zitnik_Barbara_i2007.pdf (357,33 KB)
MD5: 7D67CDB9EC7A17E393C1DE9E6BC76D07
PID: 20.500.12556/dkum/5a1fd729-24f4-4817-bc8c-7e2886317cbd
 
Language:English
Work type:Undergraduate thesis
Typology:2.11 - Undergraduate Thesis
Organization:EPF - Faculty of Business and Economics
Place of publishing:Maribor
Publisher:[B. Žitnik]
Year of publishing:2007
PID:20.500.12556/DKUM-24900 New window
UDC:640
COBISS.SI-ID:9326364 New window
NUK URN:URN:SI:UM:DK:PSFOEQLI
Publication date in DKUM:30.05.2012
Views:1355
Downloads:97
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Secondary language

Language:German
Keywords:hotelirstvo, Hrvatska, kvaliteta, zagotavljanje kvalitete, storitve, uporabniki, odjemalec, zadovoljstvo, meritve, potrošnik, zmogljivost, programi, gostinstvo, potrebe, cilj, organizacijske strukture, vprašalniki, ankete, modeli, metode, orodja


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