| Title: | Call Center - Mittelpunkt der Kundenkommunikation : Planungsschritte und Entscheidungshilfen für das erfolgreiche Zusammenwirken von Mensch, Organisation, Technik |
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| Authors: | ID Böse, Bodo (Author)
ID Flieger, Erhard (Author)
ID Temme, Matthias (Author of introduction, etc.)
ID Hartung, Martin (Author of introduction, etc.)
ID Saalmüller, Carmen (Author of introduction, etc.)
ID Fedtke, Stephen (Editor) |
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| Files: |  http://www.vieweg.de
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| Language: | German |
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| Work type: | Manual |
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| Organization: | EPF - Faculty of Business and Economics
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| Place of publishing: | Braunschweig |
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| Publisher: | Gabler |
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| PID: | 20.500.12556/DKUM-28463  |
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| UDC: | 658.8 |
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| COBISS.SI-ID: | 4885276 |
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| NUK URN: | URN:SI:UM:DK:SRBNOVQV |
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| Publication date in DKUM: | 01.06.2012 |
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| Views: | 870 |
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| Downloads: | 79 |
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| Metadata: |    |
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| Categories: | Misc.
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