| Title: | Service operations management |
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| Authors: | ID Johnston, Robert (Author)
ID Clark, Graham (Author) |
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| Files: |  http://www.pearsoneduc.com
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| Language: | English |
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| Work type: | Higher education textbook |
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| Organization: | EPF - Faculty of Business and Economics
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| Keywords: | storitve, procesi, kapacitete, operativni management, management, človeški potencial, operativni plani, potrošnik, zadovoljstvo, ponudba, vodenje, mreže, informacijska tehnologija, predstava, odločanje, strategija, kultura, učbeniki |
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| Place of publishing: | London [etc.] |
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| Publisher: | Financial Times |
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| Year of publishing: | 2001 |
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| PID: | 20.500.12556/DKUM-28889  |
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| UDC: | 658.6 |
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| COBISS.SI-ID: | 5608988 |
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| NUK URN: | URN:SI:UM:DK:QIPJOJH6 |
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| Publication date in DKUM: | 01.06.2012 |
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| Views: | 1743 |
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| Downloads: | 123 |
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| Metadata: |    |
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| Categories: | Misc.
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