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Title:Prenova procesa razporejanja presojevalcev s poudarkom na zniževanju stroškov
Authors:ID Tumpej, Andrej (Author)
ID Kern, Tomaž (Mentor) More about this mentor... New window
Files:.pdf MAG_Tumpej_Andrej_2012.pdf (1,53 MB)
MD5: C107E21D0B2BB8F1B4C59DEA52688396
PID: 20.500.12556/dkum/0ea2467b-5645-4dfa-9f46-d651060b032c
 
Language:Slovenian
Work type:Master's thesis
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:V pričujoči magistrski nalogi je obravnavana problematika razporejanja presojevalcev, ki v imenu in za račun podjetja Bureau Veritas izvajajo presoje skladnosti z zahtevami standardov ISO. Pri izvajanju presoj nastajajo potni stroški, ki so v nekaterih primerih lahko zelo visoki. Obvladovanje potnih stroškov postaja iz dneva v dan pomembnejše, saj vplivajo tako na konkurenčnost Bureau Veritasa (v primeru, da stroške plača naročnik presoje) kot na finančne rezultate (v primeru, da stroške plača Bureau Veritas). Osnovni pristop pri izdelavi magistrske naloge je bil študij literature, povezane s prenovo poslovnih procesov in vsebin sorodnih razporejanju in planiranju, na primer poslovna logistika. Pri opisovanju teoretičnih izhodišč sem uporabil metodo analize za razčlenitev pridobljenih spoznanj, metodo komparacije za primerjavo različnih virov in pogledov, metodo sinteze za združevanje oziroma izdelava izvlečkov in zaključkov ter metodo deskripcije za opisovanje doseženaga stanja in predlogov za izboljšanje stanja. V aplikativnem delu naloge je predstavljen konkreten primer razporejanja presojevalcev, najprej na obstoječi način, nato pa še na prenovljeni način. Uporabljeni podatki o številu in obsegu presoj, prevoženih kilometrih in potnih stroških se nanašajo na leta 2008, 2009 in 2010. Zmanjševanja potnih stroškov smo se lotili tako, da smo najprej zapisali primeren algoritem, nato smo pripravili vse potrebne podatke, na koncu pa smo napisali še program za razporejanje presojevalcev, v katerega smo vgradili vse omejitva, ki jih moramo pri razporejanju upoštevati. Izvedena je bila simulacija razporejanja, nato smo dobljene podatke primerjali s konkretnimi podatki za obravnavano obdobje. Dobljeni rezultati so zelo vzpodbudni, dobljene rešitve pa bi bilo možno posplošiti in jih aplicirati tudi na druga podobna področja dela.
Keywords:- prenova procesa - informacijska podpora - logistika
Place of publishing:Maribor
Year of publishing:2012
PID:20.500.12556/DKUM-36902 New window
COBISS.SI-ID:7100179 New window
NUK URN:URN:SI:UM:DK:CYKSDMA3
Publication date in DKUM:09.01.2013
Views:1550
Downloads:256
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Secondary language

Language:English
Title:Reengineering of Auditor Planning Process with the Aim of Cost Reduction
Abstract:This thesis deals with the scheduling of auditors performing ISO management system audits for Bureau Veritas. The audits are connected with travel expenses which can be sometimes very high. The control of travel expenses becomes more and more important, as travel expenses have an impact both on competitiveness of Bureau Veritas (in case they are passed on to the clients) and on financial results (in case the costs are paid by Bureau Veritas). The study of literature on process renewal, process reengineering and other contents related to planning and scheduling – such as business logistics – was the basis of this thesis. For the breakdown of theoretical basis used in this thesis different methodes were used: the method of analysis, the method of comparison, the method of synthesis and the method of description. In the practical part of this thesis we presented a concrete example of scheduling of audits and auditors, first as it is now and then as it shoul be after the process renewal. In the thesis concrete figures for years 2008, 2009 and 2010 are used. The reduction of travel expenses was performed in three steps: step one was to write an algorithm, step two was to provide all necessary data, step three was to write a computer program, with all due restrictions. At the end a simulation was performed and the results were compared to concrete figures for above mentioned period. The results are incentive and we believe that the solution could be generalized and used in other similar fields.
Keywords:- process renewal - IT support - logistics


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