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Title:Zadovoljstvo stanovalcev in svojcev z zdravstveno oskrbo v domu starejših
Authors:ID Horvat, Tanja (Author)
ID Ribič, Tatjana (Mentor) More about this mentor... New window
ID Lahe, Milica (Comentor)
Files:.pdf VS_Horvat_Tanja_2012.pdf (408,27 KB)
MD5: DE939BF3A1A110C41B76E9EDBFFA0A70
PID: 20.500.12556/dkum/6430024f-e524-4755-9d63-471481fb672d
 
Language:Slovenian
Work type:Undergraduate thesis
Typology:2.11 - Undergraduate Thesis
Organization:FZV - Faculty of Health Sciences
Abstract:S podaljševanjem življenjske dobe se vedno vec starostnikov oz. njihovih svojcev odloca za institucionalno varstvo. Glavni vzrok za to je prisotnost kronicnih bolezni, kar vodi v poslabšanje zdravstvenega stanja starostnika. V diplomskem delu smo predstavili bivanje starostnikov v institucionalnem varstvu ter ugotavljali, ali so stanovalci in njihovi svojci zadovoljni v domu starejših. Metodologija raziskovanja. Raziskava je temeljila na osnovi kvantitativne metodologije. Podatke smo zbrali s pomocjo anketnega vprašalnika za stanovalce in za svojce s 17 vprašanji odprtega tipa. Rezultati raziskave. Ugotovili smo, da je vecina stanovalcev in svojcev zadovoljnih, tako z delom kakor z odnosom in komunikacijo negovalnega osebja. Vec kot polovica stanovalcev je zadovoljnih tudi z osebnim zdravnikom, medtem ko so svojci izražali nezadovoljstvo z osebnim zdravnikom. Sklep. Zadovoljstvo z osebnim zdravnikom je za vsakega posameznika zelo pomembno, še posebej pa za starostnika, pri katerem je število obiskov toliko pogostejše. Tudi svojci imajo pomembno vlogo pri tem, saj so prav oni mnogokrat tisti, ki jih zanima dejansko zdravstveno stanje. Kakor zadovoljstvo z osebnim zdravnikom tako je tudi dobra komunikacija tako med stanovalci, svojci in osebjem eden izmed najpomembnejših dejavnikov, ki vplivajo na zadovoljstvo.
Keywords:starostnik, zdravstvena oskrba, zadovoljstvo, svojci, institucionalno varstvo
Place of publishing:Maribor
Publisher:[T. Horvat]
Year of publishing:2012
PID:20.500.12556/DKUM-37479 New window
UDC:614.2:364
COBISS.SI-ID:1846948 New window
NUK URN:URN:SI:UM:DK:HQQ8FMQX
Publication date in DKUM:29.10.2012
Views:2908
Downloads:325
Metadata:XML DC-XML DC-RDF
Categories:FZV
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Secondary language

Language:English
Title:Residents and their relatives' satisfaction with Nursing care in the home for the elderly
Abstract:Because of longer life expectancy, more and more elderly people and their families decide for institutional care. Main reason for this is the presence of chronic diseases which leads to worse health status of elderly people. In this Degree work we have presented accommodation for elderly people in institutional care and observed whether the elderly and their families are satisfied in a home for the elderly. Methods of research: this study is based on a quantitative methodology. Data were collected with questionnaire for residents and families with 17 open - ended questions. Results of research: we came to the conclusion that the majority of residents and relatives are satisfied with the work, relationship and communication with nursing staff. More than half of residents are satisfied with their personal doctor, while the relatives expressed their dissatisfaction with the doctor. Conclusion: satisfaction with personal doctor is for each individual very important, especially for the elderly because they have daily contact with the doctor. Relatives are also very important in this situation, because in most cases they are the ones who are interested in the actual health status of elderly. The most important factors which effects on residents satisfaction is good communication with doctor and also good communication with their families and staff.
Keywords:elderly, health care, satisfaction, relatives, institutional care


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