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Title:ANALIZA UGLEDA PODJETJA MERCATOR
Authors:ID Cizl, Aljoša (Author)
ID Milfelner, Borut (Mentor) More about this mentor... New window
Files:.pdf UNI_Cizl_Aljosa_2012.pdf (1,24 MB)
MD5: 45796703C2B4C88374D9FECBE8D0AD93
PID: 20.500.12556/dkum/7cf56655-0fc2-4459-9ca5-a79cd31c8394
 
Language:Slovenian
Work type:Final seminar paper
Typology:2.11 - Undergraduate Thesis
Organization:EPF - Faculty of Business and Economics
Abstract:V samem začetku diplomskega seminarja sem opredelil pojme, kot so identiteta, podoba in podrobneje raziskal ugled in njegove glavne značilnosti, postopke kako se ugled lahko gradi oziroma oblikuje, ter načine kako lahko podjetja z rednim merjenjem raziščejo šibke in močne kritične elemente ugleda. V nadaljevanju sem predstavil ravni ugleda najuglednejših slovenskih podjetij v letu 2012. Nato je sledila raziskava, kjer sem analiziral ugled podjetja Mercator. Organizacijo sem najprej na kratko predstavil in pojasnil metode zbiranja in vrednotenja podatkov. Izdelal sem vprašalnik, ki sem ga razdelil med uporabnike podjetja Mercator in z njihovo pomočjo zbral želene podatke, ki sem jih v naslednjih poglavjih s pomočjo tabel in grafov, grafično prikazal. V zaključku diplomskega dela pa sem napisal svoje ugotovitve, pri katerih sem spoznal, da so odnos zaposlenih, opremljenost prostorov in kakovost izdelkov in/ali storitev najpomembnejši dejavniki ugleda, kar prikazujejo tudi stopnje strinjanja s trditvami. Podjetje Mercator pa je po mnenju anketirancev najuglednejše slovensko podjetje.
Keywords:ugled, dejavnik ugleda, podoba, identiteta, analiza organizacije, Mercator d.d.
Place of publishing:Maribor
Publisher:[A. Cizl]
Year of publishing:2012
PID:20.500.12556/DKUM-38357 New window
UDC:005.3
COBISS.SI-ID:11295772 New window
NUK URN:URN:SI:UM:DK:ROTHXSIF
Publication date in DKUM:20.12.2012
Views:2727
Downloads:361
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Secondary language

Language:English
Title:REPUTATION ANALYSIS OF MERCATOR
Abstract:In the very beginning of my thesis I defined concepts such as identity, image and further investigated corporate reputation and its main characteristics, procedures how reputation can be built and acquired, as well as ways, how companies can, with regular measurements explore the weaknesses and strengths of their standing. I continued with the list of most distinguished Slovenian companies in 2012. What followed next was the research itself, where I chose to analyze corporate reputation of the company Mercator. First I briefly presented the organization and explained the methods of data collection and evaluation. I made a questionnaire that I distributed to users of the company Mercator, and with their help collected the desired information, which I have displayed in following sections, using charts and graphs. In the conclusion of my work I have put down my findings, in which I have realized that the attitude of the staff, equipment of facilities and quality of the products and / or services are the most important factors of reputation, which also show a degree of agreement with the statements. The company Mercator, according to respondents is the most prominent Slovenian company.
Keywords:reputation, factors of reputation, image, identity, analysis of the organization, Mercator d.d.


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