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Title:UPRAVLJANJE SPREMEMB V INFORMATIKI
Authors:ID Jambrec, Nina (Author)
ID Bobek, Samo (Mentor) More about this mentor... New window
Files:.pdf MAG_Jambrec_Nina_2013.pdf (1,41 MB)
MD5: 0530AFB16E0FB86D1CE4B596A1CE5B7F
 
Language:Slovenian
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:EPF - Faculty of Business and Economics
Abstract:Spremembe so stalnica današnjega časa, zato je pomembno, da podjetja to prepoznajo in implementirajo formalni in sistematični pristop k upravljanju sprememb. Posledica sprememb je pogosto prenova poslovnih procesov, saj je potrebno prilagoditi poslovanje, katerega lahko z diagramom in slikovnim prikazom delotoka nazorno prikažemo. Informatika in spremembe v njenem okolju se vsakodnevno odvijajo, zato je proces upravljanja sprememb v informatiki nujen. Podjetje Primer je to potrebo po sistematičnem pristopu k upravljanju sprememb v informatiki prepoznalo, zato smo izdelali predlog modela. Z modelom smo »preslikali« načrt poteka procesa upravljanja sprememb v informatiki in s pomočjo delotoka opredelili aktivnosti, udeležence in dokumente. Formalni postopek zajema naslednje korake: definiranje odgovornosti, identifikacija potrebe po spremembi, priprava predloga za spremembe v INFO, odobritev predloga za spremembe v INFO, začetek projekta, izvedba projekta in zaključek projekta spremembe v INFO. Na osnovi analize vprašanj smo preverili skladnost modela z zastavljenimi cilji in podali oceno o učinkovitosti.
Keywords:upravljanje informatike, prenova poslovnih procesov, informacijska tehnologija, upravljanje sprememb, management delotoka.
Place of publishing:Maribor
Publisher:[N. Jambrec]
Year of publishing:2013
PID:20.500.12556/DKUM-42580 New window
UDC:659.2:004
COBISS.SI-ID:11518492 New window
NUK URN:URN:SI:UM:DK:SXJOUEEL
Publication date in DKUM:21.10.2013
Views:3115
Downloads:577
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Secondary language

Language:English
Title:IT CHANGE MANAGEMENT
Abstract:Changes are regular features of today's world so it is of vital importance for companies to recognize and implement a formal and systematic approach to change management. The result of changes is often business process reengineering because it is necessary to adjust operation activities which can be clearly demonstrated by a diagram and a pictogram of a workflow. There are constant changes in IT and in its environment every day so the change management process is urgent. The company Primer has seen the need to accept a systematic approach in IT and made a model suggestion. The model was used to copy the plan of change management process in IT whereas the workflow was used to define activities, participants and documents. The formal procedure includes the following steps: definition of responsibility, need for a change identification, preparation of a change suggestion in INFO, approval of this change suggestion, start of a project, its realization and termination. On the basis of questionnaire results we checked the symmetry of the model with the objectives set and expressed an efficiency assessment.
Keywords:IT Governance, Business Process Reengineering, information technology, change management, workflow management.


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