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Title:ZAZNANO TVEGANJE PRI ODLOČANJU O NAKUPU IZDELKA
Authors:ID Gjerkeš, Maja (Author)
ID Mumel, Damijan (Mentor) More about this mentor... New window
Files:.pdf UNI_Gjerkes_Maja_2014.pdf (781,59 KB)
MD5: 334E6231A0E67755F282FF97807EA419
 
Language:Slovenian
Work type:Final seminar paper
Typology:2.11 - Undergraduate Thesis
Organization:EPF - Faculty of Business and Economics
Abstract:Določeno stopnjo tveganja doživi prav vsak posameznik, ko se določa o nakupu izdelkov ali storitev. Ali je ta stopnja nizka ali visoka, pa je odvisno od vrste dejavnikov, ki vplivajo na naše nakupne odločitve. Dejavniki, ki vplivajo na vedenje odjemalcev so psihološkega in socialnega izvora. Torej na posameznike kot odjemalce na eni strani vpliva vrsta dejavnikov kot so zaznavanje, učenje in spomin, motivacija, stališča, osebnost, odnos do stvari in storitev ter na drugi strani okolje in kultura, skupine in družbeni mediji, gospodinjstva in organizacije.
Keywords:Zaznano tveganje, vedenje odjemalcev, nakupno odločanje, nakupni proces, zaznavanje, odjemalec.
Place of publishing:Maribor
Publisher:[M. Gjerkeš]
Year of publishing:2014
PID:20.500.12556/DKUM-46076 New window
UDC:658.7
COBISS.SI-ID:11889436 New window
NUK URN:URN:SI:UM:DK:RUNPVORO
Publication date in DKUM:05.12.2014
Views:1713
Downloads:288
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Secondary language

Language:English
Title:PERCEIVED RISK IN DECIDING ON THE PURCHASE OF THE PRODUCT
Abstract:When determining the purchase of products or services, a certain level of risk experiences each and every individual. Whether this rate is low or high, depends on a number of factors that influence our purchasing decisions. Factors affecting customer behavior are psychological and social origin. Individuals as consumers are on the one hand influenced by a variety of factors such as perception, learning and memory, motivation, attitude, personality, attitude to things and services and, on the other hand by the environment and culture, groups and social media, households and organizations.
Keywords:Perceived risk, customer behavior, purchasing decisions, buying process, perception, client.


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