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Title:VREDNOTENJE UČINKOVITOSTI IZOBRAŽEVANJA V JP VODOVOD-KANALIZACIJA D.O.O.
Authors:ID Zabukovec, Marija (Author)
ID Vukovič, Goran (Mentor) More about this mentor... New window
Files:.pdf UN_Zabukovec_Marija_2015.pdf (5,67 MB)
MD5: 758542320BC1CA8B73C19635816F2D9E
 
Language:Slovenian
Work type:Bachelor thesis/paper
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Vsi govorimo, da živimo v družbi znanja, visoke tehnologije, nenehnega hitro razvijajočega napredka na praktično vseh področjih in kako se zavedamo pomena človeka ter še posebej znanja. Vendar pa pomen znanja za uspešnost delovanja podjetja in zaposlenih kot posameznikov ne sme biti zgolj črka na papirju, in sicer samo zato, ker je danes »moderno« pisati o tem, ampak je potreben resen pristop k celostnemu obvladovanju našega znanja, ki naj sledi tako trendom v okolju kot tistim, ki jih nakazuje konkretno okolje. Znanje ima kratek rok trajanja, zato ga je treba stalno nadgrajevati z različnimi oblikami učenja, pri čemer je pomembno, da je novo pridobljeno znanje uporabno pri delu, da pomeni spreminjanje navad in oblik dela, in sicer v smeri večje učinkovitosti in boljšega obvladovanja. V obravnavanem podjetju je navedeno razumevanje na visoki ravni, kar izkazuje tudi ambiciozno zastavljena vizija, za dosego katere je najprej potrebna ocena zrelosti okolja. V teoretičnem delu zato obrazložimo predvsem vlogo razvoja in učenja zaposlenih ter pomen in ustrezno ureditev posameznih področij procesa izobraževanja zaposlenih. V empiričnem delu, skladno z namenom tega diplomskega dela najprej pristopimo k oceni učinkovitosti obstoječega sistema izobraževanja zaposlenih s poudarkom na kritični analizi. Na osnovi prepoznanih prednosti in izzivov obstoječega sistema nadalje pristopimo k podaji celostnega predloga razvoja področja pridobivanja znanja in optimizacije sistema merjenja učinkovitosti izobraževanja. S kritično analizo in raziskavo smo ovrednotili učinkovitost obstoječega sistema ter med drugim ugotovili visoko stopnjo zavedanja odgovornosti za učenje, želje, navdušenost in pripravljenost za učenje, razumevanje cilja izobraževanja v spremembi vedenja pri delu, ponos nad članstvom v podjetju ter povezavo zadovoljstva s sistemom izobraževanja in vodenjem neposredno nadrejenega vodje. Na osnovi ugotovljenega zglednega in učinkovitega obvladovanja izobraževanja zaposlenih smo podali predloge nadgradnje temeljev s sistemiziranjem dela, usmerjenega v znanje in konkretizacije ciljno usmerjenega izobraževanja zaposlenih. Nadalje smo podali predloge razvoja področja pridobivanja znanja z novimi oblikami, kot so e-knjižnica, e-forumi in delavnice za učenje, ter predlog optimizacije sistema merjenja učinkovitosti izobraževanja s povsem operativnega vidika. Pri vseh naših predlogih smo sledili načelu bistvenega vpliva na učinkovitost in celostne obravnave izobraževanja zaposlenih pri delu.
Keywords:učenje, znanje, razvoj zaposlenih, vrednotenje učinkovitosti izobraževanja, motiviranost
Place of publishing:Maribor
Year of publishing:2015
PID:20.500.12556/DKUM-47648-1f40ae61-5d80-3d55-91ac-2cbdff5e49fc New window
COBISS.SI-ID:7436051 New window
NUK URN:URN:SI:UM:DK:UM3QNW43
Publication date in DKUM:27.05.2015
Views:1665
Downloads:274
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Secondary language

Language:English
Title:EVALUATE THE EFFECTIVENESS OF EDUCATION IN JP VODOVOD-KANALIZACIJA D.O.O.
Abstract:We all say that we live in a society of knowledge, high technology, continuous rapidly expanding progress in virtually all fields, and how we are aware of the importance of human and especially knowledge. However, the importance of knowledge for the performance of the company and employees, as individuals, should not be a dead letter, just because it is "modern" to write about this today; but it takes a serious approach to the integrated management of our knowledge, which should follow both, trends in the environment as well as those that are indicated by a specific environment. Knowledge has a short shelf life, so it has to be constantly updated with various forms of learning, and it is important that the newly acquired knowledge may be useful in work, that it means changing habits and patterns in the direction of greater efficiency and better management. In the presented company the indicated understanding is at a high level, as shown by the ambitious vision. To achieve this, we first have to make an assessment of maturity of the environment. In the theoretical part, therefore, we reasoned in particular the role of learning and development of the employees, and the importance and proper regulation of specific areas of the process of employee education. In the empirical part, in accordance with the purpose of the thesis, we first approached to evaluating the effectiveness of the existing system of employee education, with an emphasis on critical analysis. Based on the identified strengths and challenges of the current system, we further approached the cross comprehensive proposal for the development of the field of knowledge acquisition, and optimization of the system for measuring the effectiveness of education. With the critical analysis and research, we evaluated the effectiveness of the existing system and, inter alia, found a high level of awareness of the responsibility for learning, desire, enthusiasm and willingness to learn, understanding the objectives of learning in the change of the behaviour at work, pride of membership in the company, and the link between the satisfaction with the education system and the management of the immediate superior leader. Based on the identified exemplary and effective management of employee training, we have made proposals to upgrade the foundations with the systematisation of work oriented to knowledge and concretisation of the targeted employee training. Furthermore, we have made proposals for development of the areas of knowledge acquisition with new forms such as e-library, e-forums, and workshops for learning, and a proposal to optimize the system for measuring the effectiveness of education from a fully operational point of view. In all our proposals, we followed the principle of a significant impact on the effectiveness and comprehensive treatment of employee education at work.
Keywords:learning, knowledge, employee development, evaluation of the effectiveness of education, motivation


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