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Title:Analitično upravljanje odnosov s strankami za ponudnike telekomunikacijskih storitev : magistrsko delo
Authors:ID Rapaić Boštjančič, Urška (Author)
ID Rajkovič, Vladislav (Mentor) More about this mentor... New window
Files:URL http://www.cek.ef.uni-lj.si/magister/rapaic339.pdf
 
.pdf rapaic339.pdf (611,39 KB)
MD5: 7CB49107A10B5FE9670DE30441C4C0B9
 
Language:Slovenian
Work type:Master's thesis
Typology:2.09 - Master's Thesis
Organization:FOV - Faculty of Organizational Sciences in Kranj
Keywords:upravljanje odnosov s strankami, CRM, analitično upravljanje, telekomunikacijske storitve, model analitičnega upravljanja, organizacijsko programske rešitve, implementacija
Place of publishing:Ljubljana
Publisher:[U. Rapaić Boštjančič]
Year of publishing:2004
Number of pages:VI, 86 str.
PID:20.500.12556/DKUM-49279 New window
UDC:658
COBISS.SI-ID:1770053 New window
NUK URN:URN:SI:UM:DK:AXAGOKTM
Publication date in DKUM:10.07.2015
Views:1163
Downloads:241
Metadata:XML DC-XML DC-RDF
Categories:FOV
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