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Title:Mediacija v zdravstvu
Authors:ID Slakan, Patricija (Author)
ID Kraljić, Suzana (Mentor) More about this mentor... New window
Files:.pdf UN_Slakan_Patricija_2015.pdf (1,34 MB)
MD5: 18E97B8A44AFE07C31042CE2DA7AC0B6
 
Language:Slovenian
Work type:Undergraduate thesis
Typology:2.11 - Undergraduate Thesis
Organization:PF - Faculty of Law
Abstract:Diplomsko delo je osredotočeno na mediacijo v zdravstvu kot alternativo, s katero bi lahko reševali konflikte, ki nastanejo v zdravstvu na več ravneh. Poleg temeljnih značilnosti mediacije v zdravstvu, mediacijskih načel in prednosti in slabosti mediacije v zdravstvu, sta posebej izpostavljena dva temeljna odnosa, to je odnos med zdravstvenim osebjem in pacienti ter znotraj delovnega tima. Konflikti najbolj pogosto nastajajo zaradi različnih dejavnikov, ki pa niso zgolj povezani s tema dvema razmerjema, ampak je potrebno gledati širše – globalno. Predstavljena je sprejeta slovenska zakonodaja na tem področju in vloga mediacije v zdravstvu. Opisani so primeri dobrih praks iz Slovenije in tujine, po kateri se lahko v prihodnje jemlje zgled, prav tako je podan Osnutek modela upravljanja s spori in Predlog ureditve mediacijskih pisarn v zdravstvu v Sloveniji.
Keywords:mediacija v zdravstvu, alternativno reševanje sporov, model upravljanja s spori, komunikacija, konflikti
Place of publishing:Maribor
Publisher:[P. Slakan Vujasinović]
Year of publishing:2015
PID:20.500.12556/DKUM-54878 New window
UDC:347.965.42:61(043.2)
COBISS.SI-ID:4993579 New window
NUK URN:URN:SI:UM:DK:GAZRDWZJ
Publication date in DKUM:02.12.2015
Views:2152
Downloads:430
Metadata:XML DC-XML DC-RDF
Categories:PF
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Secondary language

Language:English
Title:Mediation in Healthcare
Abstract:This thesis focuses on mediation in health care as an alternative, which could resolve the conflicts that arise in the health sector at various levels. In addition to the basic features of mediation in the health sector, the principles of mediation and the advantages and disadvantages of mediation in health care, two fundamental relationships are researched, the first being the relationship between medical staff and patients and the second the relationship within the working team. Conflicts most often occur due to various factors, which are not only connected with these two relationships, but it is necessary to also look wider - global. Presented is the Slovenian legislation in this area and the role of mediation in the health sector. Described are several cases of good practice from Slovenia and abroad, which are good examples for the dispute resolutions in the future, as well as a Draft model of dispute governance and Mediation proposal for a regulation of the offices of health care in Slovenia.
Keywords:mediation in healthcare, alternative dispute resolution, conflict management model, communication, conflict


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