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Title:Logistične kompetence pri delu organizatorjev turističnih potovanj
Authors:ID Pogačnik, Anka (Author)
ID Gorenak, Irena (Mentor) More about this mentor... New window
ID Mlaker Kač, Sonja (Comentor)
Files:.pdf UN_Pogacnik_Anka_2015.pdf (591,23 KB)
MD5: 6E6ED5A026CD03EE922A55559BEE13E3
 
Language:Slovenian
Work type:Bachelor thesis/paper
Organization:FL - Faculty of Logistic
Abstract:V diplomski nalogi smo najprej v teoretičnem delu opredelili pojem kompetence in z njimi povezane pojme, njihove sestavne dele in posamezne vrste kompetenc. Opisali smo, na kakšen način oblikujemo kompetenčne modele za posamezno delovno mesto. V nadaljevanju smo opredelili poklic strokovnjak logistike, ter opredelili katere so tiste kompetence, ki jih posameznik pridobi tekom študija na Fakulteti za logistiko. Na osnovi teoretičnih znanj smo pripravili anketni vprašalnik o pričakovanih kompetencah na delovnem mestu organizatorja turističnih potovanj in ga po elektronski pošti poslali slovenskim turističnim poslovalnicam. Poslovalnice smo poprosili, da anketo izpolni oseba, ki je v podjetju zaposlen na delovnem mestu organizatorja turističnih potovanj. Ob analizi rezultatov ankete smo prišli do spoznanj, da zaposleni pri svojem delu uporabljajo tako splošne kot tudi delovno specifične kompetence, svoja znanja pa so pridobili v večji meri z izkušnjami na delovnem mestu.
Keywords:kompetence, logistika v turizmu, turistične agencije
Place of publishing:Celje
Publisher:[A. Pogačnik]
Year of publishing:2016
PID:20.500.12556/DKUM-55685 New window
UDC:658.3
COBISS.SI-ID:512750909 New window
NUK URN:URN:SI:UM:DK:7ECQLDNO
Publication date in DKUM:11.02.2016
Views:1717
Downloads:179
Metadata:XML DC-XML DC-RDF
Categories:FL
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Secondary language

Language:English
Title:Logistics competence in the work of the organizers of tourist trips
Abstract:In the thesis we have firstly identified the concept of competencies. Along with that we have also identified the connected concepts, their main parts and other individual competencies. We have described how to form the competence models for individual job position. Furthermore we have described the job of a logistics expert and stated the competencies an individual obtains while studying at the Faculty of Logistics. Based on our theoretical knowledge we prepared a questionnaire about the expected competencies for the work of a travel organizer and had sent it via email to Slovenian touristic agencies. We have kindly asked them to appoint their travel organizer to fill in the questionnaire. While analyzing the results we have come to the conclusion that the workers in the travel organizing positions use both basic competencies, as well as specific working competencies with the knowledge they have obtained mainly through experiences while working on a job.
Keywords:competencies, logistics in tourism, tourist agencies


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