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Title:Zaznana povezanost med komponentami zavarovalne storitve pri uporabnikih dopolnilnega zdravstvenega zavarovanja
Authors:ID Šebjan, Urban (Author)
Files:.pdf Management_2013_Sebjan_Perceived_Relationships_among_Components_of_Insurance_Service_for_Users_of_Complementary_Health_Insurance_Service.pdf (119,68 KB)
MD5: 67B688D92DEAB6A94251DBA381769526
 
URL http://www.fm-kp.si/zalozba/ISSN/1854-4231/8_291-307.pdf
 
Language:Slovenian
Work type:Scientific work
Typology:1.01 - Original Scientific Article
Organization:EPF - Faculty of Business and Economics
Abstract:V prispevku proučujemo odnose med komponentami storitve dopolnilno prostovoljno zdravstveno zavarovanje (DPZZ), ki jim uporabniki pripisujejo različno vlogo. Raziskovalni model s štirimi konstrukti (pomembnost kakovosti, dodatnih kritij, cenovnih popustov storitve dpzz in ugleda zavarovalnice) in indikatorjem pomembnost zavarovalne premije dpzz smo preverili z modeliranjem strukturnih enačb (SEM) na vzorcu 300 slovenskih uporabnikov storitve DPZZ. Ugotovili smo, da se pomen komponente storitve DPZZ (zavarovalna premija), ki ji ga pripisujejo uporabniki, kaže v zaznani pomembnosti drugih komponent storitve DPZZ (dodatna kritja, kakovost, cenovni popusti in ugled zavarovalnice).
Keywords:storitve, zdravstveno zavarovanje, prostovoljno zdravstveno zavarovanje, komponente zavarovalne storitve, zavarovalnice
Publication status:Published
Publication version:Version of Record
Year of publishing:2013
Number of pages:str. 291-307, 359
Numbering:Letn. 8, št. 4
PID:20.500.12556/DKUM-56149 New window
ISSN:1854-4231
UDC:368:338.46
ISSN on article:1854-4231
COBISS.SI-ID:1536145092 New window
NUK URN:URN:SI:UM:DK:RTLX6QKW
Publication date in DKUM:21.12.2015
Views:1613
Downloads:108
Metadata:XML DC-XML DC-RDF
Categories:Misc.
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Record is a part of a journal

Title:Management
Publisher:Fakulteta za management Univerze na Primorskem
ISSN:1854-4231
COBISS.SI-ID:224377600 New window

Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:21.12.2015

Secondary language

Language:English
Title:Perceived relationships among components of insurance service for users of complementary health insurance service
Abstract:This article explores the relationship between the components of the services provided by complementary voluntary health insurance (CVHI), to which users ascribe different levels of importance. Research model that consists of four constructs (importance of quality service, additional coverage, price discounts of CVHI and insurance company reputation) and an indicator of the importance of insurance premium of CVHI was tested with structural equation modelling (SEM) on the sample of 300 Slovenian users of CVHI. Our findings show that – according to the users – the importance of the component of CVHI service (insurance premium) is reflected in the perceived importance of other components of CVHI (additional coverage, quality, price discounts and insurance company reputation).
Keywords:services, insurance, components of health insurance services, voluntary health insurance, insurance companies


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