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Title:VPLIV FINANČNO GOSPODARSKE KRIZE NA PRODAJNE POTI KONICE MINOLTE SLOVENIJA, D.O.O.
Authors:ID Papež, Boštjan (Author)
ID Završnik, Bruno (Mentor) More about this mentor... New window
Files:.pdf VS_Papez_Bostjan_2016.pdf (1,39 MB)
MD5: C5E26FD57DA71797EB6781197DE45789
 
Language:Slovenian
Work type:Undergraduate thesis
Typology:2.11 - Undergraduate Thesis
Organization:EPF - Faculty of Business and Economics
Abstract:Diplomsko delo izpostavlja vpliv finančno gospodarske krize na poslovanje podjetja Konica Minolta Slovenija, d.o.o.. Podjetju je leta 2009 padla prodaja v vseh prodajnih segmentih, tako med tiskalniki kot tudi med večopravilnimi napravami. Posledično je podjetje začelo razmišljati kako finančno in gospodarsko krizo izkoristiti kot priložnost za iskanje novih rešitev v okviru celovitejše ponudbe in izboljšanih prodajnih poti podjetja. Na področju tiskanja in upravljanja z dokumenti je podjetje razvilo nov pristop OPS (Optimised Print Services), kjer na podlagi analize trenutnega stanja podjetja na področju reprodukcije dokumentov in njihove digitalizacije, predlaga optimizirane rešitve, ki poleg obstoječih zmožnosti omogočajo tudi dodatne funkcionalnosti (skeniranje, mrežno tiskanje, nadzor nad tiskanjem, avtomatsko spremljanje delovanja sistema, zagotavljanje neprekinjenega poslovanja). Predlagana rešitev za uporabnika predstavlja boljšo, cenejšo in preglednejšo storitev ter manjšo obremenitev podpornih služb. Nov pristop je znotraj podjetja Konica Minolta Slovenija, d.o.o zahteval reorganizacijo, ki je zajemala pridobitev novih znanj na področju IT in programske opreme ter svetovanja. Neposredna prodaja ni bila več v rokah posameznega prodajalca, ampak je postala delo projektne skupine. Danes lahko rečemo, da je podjetje s pristopom OPS znatno povečalo število prodanih A3 barvnih aparatov, programske opreme za krmiljenje ter dodatnih storitev, kar se odraža tudi v povečani prodaji, rasti prihodkov in posledično večjem tržnem deležu.
Keywords:optimizacija tiskanja, multifunkcijska naprava, programska rešitev SafeQ, Elektronsko upravljanje dokumentov
Place of publishing:Maribor
Publisher:[B. Papež]
Year of publishing:2016
PID:20.500.12556/DKUM-57784 New window
UDC:658.8
COBISS.SI-ID:12299804 New window
NUK URN:URN:SI:UM:DK:R98Q9IMR
Publication date in DKUM:01.06.2016
Views:1484
Downloads:90
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Secondary language

Language:English
Title:THE IMPACT OF THE FINANCIAL AND ECONOMIC CRISIS ON THE SALES CHANNELS IN KONICA MINOLTA SLOVENIJA, D.O.O.
Abstract:The thesis highlights the impact of the financial and economic crisis on the company Konica Minolta Slovenia, d.o.o. In 2009, the sale dropped in all segments from printers to multifunctional devices. As a result, the company began to think how to take an advantage of the financial and economic crisis in the context of comprehensive supply and improved company's distribution channels. With respect to printing and document management, the company developed a new approach called Optimized Print Services. Based on done analysis of current situation of reproductions of documents within companies, sales consultants proposed optimized solutions that enabled additional functionalities as scanning, network printing, control over printing, streamlining businesses and ensuring business continuity. The proposed solution represents for the customer improved, low-cost and more transparent service and a reduced burden for internal supporting departments. The new approach has required the reorganization of the Konica Minolta Slovenia, d.o.o, and the acquisition of new knowledge and skills in information technology, software and consulting. Direct sales was no longer under the authority of a single sales consultant, but it became the product of the entire team of experts. Today we can say that the OPS approach has significantly increased the number of sold A3 color devices, software for controlling and additional services, which is reflected in an higher sales, revenue growth and, consequently, a larger market share of Konica Minolta Slovenia, d.o.o..
Keywords:optimized print services - OPS, multifunctional device, SafeQ, Enterprise Contact Management - ECM


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