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DKUM
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Title:
VPLIV UREJENOSTI OKOLJA V MORAVSKIH TOPLICAH NA ZADOVOLJSTVO GOSTOV
Authors:
ID
Piv, Dragica
(
Author
)
ID
Lebe, Sonja Sibila
(
Mentor
)
More about this mentor...
Files:
VS_Piv_Dragica_2016.pdf
(1,54 MB)
MD5: F8CAE8C7A06C2F880CDDB71C4E6DA43E
Language:
Slovenian
Work type:
Undergraduate thesis
Typology:
2.11 - Undergraduate Thesis
Organization:
EPF - Faculty of Business and Economics
Abstract:
Zadovoljstvo gostov in kakovost opravljenih storitev sta zelo pomembni pri dolgoročnem uspehu vsakega podjetja ter vsakega kraja. Zadovoljstvo gostov dosežemo, ko zadovoljimo njihove potrebe. Zadovoljstvo gostov in hkrati tudi domačinov je naloga komunalnega podjetja, ki s svojimi storitvami poizkuša zadovoljiti njihove želje in potrebe.
Keywords:
zadovoljstvo gostov
,
okolje
,
merjenje zadovoljstva
,
Moravske Toplice
Place of publishing:
Maribor
Publisher:
[D. Piv
Year of publishing:
2016
PID:
20.500.12556/DKUM-58444
UDC:
338.48
COBISS.SI-ID:
12552732
NUK URN:
URN:SI:UM:DK:TSNQKS2R
Publication date in DKUM:
27.10.2016
Views:
1025
Downloads:
97
Metadata:
Categories:
EPF
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Secondary language
Language:
English
Title:
IMPACT OF ENVIRONMENT MAINTENANCE ON GUEST SATISFACTION IN MORAVSKE TOPLICE
Abstract:
Customer satisfaction and quality customer service are very important for the longterm success of companies and other establishments. Guests are satisfied when their needs are met. Aquiring satisfied guests and locals is the task of a communal company, which tries to satisfy the guests' desires and needs with its services.
Keywords:
guest satisfaction
,
environment
,
measuring satisfaction
,
Moravske Toplice
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