| Opis: | In every society, community, or company we have established certain rules and relations in order the society, community, or company to operate as a whole. The quality of these relations depends on many factors, but communication presents the basis for everything.
In the graduation thesis, we have presented internal communication in general, and researched as well as analysed the actual situation of internal communication in the company X. The graduation thesis is divided into two parts, namely theoretical and practical part. In the theoretical part, the basics of communication, internal communication in the company, tools of internal communication, and types, ways, and levels of communication are presented. We have also defined factors influencing successful and effective internal communication, obstacles of internal communication, and how management and motivation are connected to internal communication in the company.
In the practical part, we have presented the company X, and − using a questionnaire – researched internal communication in the company X. The questions were related to the communication tools in the company, information in the company, relationships among the co-workers and superiors, motivational factors, and proposals for improvement of internal communication in the company. We wanted to establish whether the employees get along with co-workers and their superiors, and whether they feel good in the working environment, which is a starting point for successful communication in the company.
We have established that employees are satisfied with communication in the company X, and they feel good in their working environment, and this motivates them for work and affects the successful communication. |
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