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Title:ORGANIZACIJA IZOBRAŽEVANJA UPORABNIKOV LAKOV LOBA
Authors:ID Mravlje, Saša (Author)
ID Ferjan, Marko (Mentor) More about this mentor... New window
Files:.pdf VS_Mravlje_Sasa_2016.pdf (1003,14 KB)
MD5: 5D9DF3D8F48F59A65AE930491E159A17
 
Language:Slovenian
Work type:Bachelor thesis/paper
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Izobraževanje uporabnikov katerih koli materialov je bistvenega pomena, če želi proizvajalec ali njegov zastopnik doseči optimalne rezultate na trgu. Že s tem, ko se je naše podjetje JOMAR d.o.o. odločilo za zastopanje največjega nemškega proizvajalca sredstev za zaščito in nego lesenih tal LOBA, se je zavedalo, da mora uporabnikom oziroma izvajalcem ponuditi najvišjo možno stopnjo izobraževanja. Glede na to, da vsak proizvajalec svoje blago hvali, je treba to tudi dokazati. Vsaka blagovna znamka, ki doseže svoj renome in je obenem še v najvišjem cenovnem razredu, mora to opravičiti. Še tako dober izdelek, ki ni uporabljen pravilno, zgubi vso svojo vrednost. Prav zaradi tega razloga smo že po prvem letu sodelovanja organizirali seminarje v tovarni LOBA. Naloga obravnava pomembnost organiziranja strokovnih seminarjev in srečanj ter del marketinškega spleta, apliciranega na naše podjetje. V začetku diplomske naloge je predstavljeno področje izobraževanja, delno analiziran marketinški splet, sledi predstavitev podjetja JOMAR, marketinški splet v podjetju, izobraževanje uporabnikov lakov LOBA, seminar, kurikulum in podroben opis organizacije izobraževanja uporabnikov lakov LOBA. Po analizi dostopnega gradiva in teorij, sem te opisala v diplomskem delu in jih aplicirala na primer podjetja JOMAR. Da sem delo uravnotežila, sem se odločila za uporabo metodološke tehnike polstrukturiranih intervjujev, v katerih sem poizvedovala o zadovoljstvu uporabnikov, njihovih izkušnjah in predlogih. Opravila sem tri intervjuje s poslovnimi partnerji, ki so se udeležili izobraževanja za uporabnike lakov LOBA. Vsem intervjuvancem sem zastavila sedem enakih vprašanj, na katera sem dobila zelo zanimive odgovore. Njihovo mnenje in predlogi so pripomogli pri pisanju sklepnih ugotovitev in pri odločitvah, ki jih z vidika izobraževanja in oglaševanja nameravamo sprejeti. Intervjuvala sem tudi izvoznega direktorja podjetja LOBA, ki je podrobno opisal organizacijo in izvedbo izobraževanj tega nemškega podjetja. Ugotovila sem, da je izobraževanje dobrodošlo in koristno za uporabnike in tudi za naše podjetje, ker s tem sledi novostim na trgu, posledično pa si zagotavlja prednost pred konkurenco.
Keywords:izobraževanje, marketing, marketinški splet, seminar, kurikulum
Place of publishing:Maribor
Year of publishing:2016
PID:20.500.12556/DKUM-59026 New window
COBISS.SI-ID:7626771 New window
NUK URN:URN:SI:UM:DK:WHGWVWYU
Publication date in DKUM:30.06.2016
Views:1144
Downloads:125
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Secondary language

Language:English
Title:ORGANIZATION OF INSTRUCTION SEMINAR FOR LOBA VARNISHES
Abstract:Training of the users of any materials is essential in order to achieve the manufacturer or its agent in the market the best results. Even with this, when our company JOMAR d.o.o. chosen to represent the largest German manufacturer of plant protection and care of wooden floors LOBA GmbH, was aware that the users or parkett installers to offer the highest possible level of education. Given that each producer praises his goods, this should prove it. Any brand that reaches their own good name and also has the highest price class, this should be justified. No matter how good a product that was not used properly, will lose all their value. For this reason, we are already beyond the first year of participation in seminars organized by the factory. Paper deals with the importance of organizing seminars and meetings, marketing mix which is applied in our company. At the beginning of the thesis presents the company, followed by analyzing the overall marketing mix, training, seminar, curriculum, and a detailed description of the organization of user education varnish LOBA. After analysis of the available literature and the theories I have described in the thesis and administered in case of company JOMAR. To balance the diploma, I decided to use the methodological technique of semi-structured interviews, in which I inquired about user satisfaction, their experiences and their proposals, which have contributed in writing the conclusions and decisions by the light of education and advertising, we intend to take in the future. I did three interviews with business partners who have participated in training sessions for LOBA varnishes. All interviewees I raised seven identical questions to which I got very interesting answers. Their views and suggestions have helped in writing the conclusions and decisions by the light of education and advertising, we intend to take. I also interviewed the export director of LOBA, who described in detail the organization and implementation of education of this German company. I realized that education is welcome and helpful for users and for our company, because this follows new developments in the market and therefore provides an advantage over the competition.
Keywords:education, marketing, marketing mix, seminar, curriculum


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