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Title:NAČRT PRENOVE SPLETNE REŠITVE ZA PROCES SLEDENJA POŠILJK
Authors:ID Jančar, Gašper (Author)
ID Werber, Borut (Mentor) More about this mentor... New window
Files:.pdf MAG_Jancar_Gasper_2016.pdf (2,07 MB)
MD5: 307AEBF4D4BC638CE8EF944F12DB5CAB
 
Language:Slovenian
Work type:Master's thesis/paper
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:V tem magistrskem delu smo predstavili načrt prenove spletne rešitve za obveščanje strank o morebitnih spremembah dogajanja s tovorom. Prikazali smo predlog prototipne rešitve, ki je izdelana v orodju Microsoft Access in proces, kako bi implementirali to rešitev v organizacijo na podlagi metodološkega pristopa, ki smo ga izbrali. Prav tako smo pregledali dobre primere iz literature. V realnosti obstajajo sistemi, ki nudijo strankam, da sledijo svojim pošiljkam, takšne rešitve pa še ni na voljo. Namen te rešitve je, da bi stranke takoj, ko bi se karkoli zgodilo s spremembo poti tovora, prejele obvestilo po elektronski pošti. Rešitev bi izboljšala obveščanje strank v tej organizaciji, saj je želja po takšni rešitvi realna. Tako bi stranke lahko hitro ukrepale, če gre za bolj nujno pošiljko in če je v pošiljki občutljiv tovor. Nekaj podobnih navedb pa smo zasledili tudi v člankih, ki smo jih našli v javno dostopnih bazah podatkov.
Keywords:Spletna rešitev, Obveščanje strank, Tovor, Proces sledenja pošiljkam
Place of publishing:Kranj
Year of publishing:2016
PID:20.500.12556/DKUM-59968 New window
COBISS.SI-ID:7770899 New window
NUK URN:URN:SI:UM:DK:PJJAEZ3C
Publication date in DKUM:11.10.2016
Views:1429
Downloads:111
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Secondary language

Language:English
Title:WEB SOLUTION RENOVATION PLAN FOR A PACKAGE TRACKING PROCESS
Abstract:In this master’s thesis, we presented a web solution renovation plan for a package tracking process. We have presented a proposal prototype, which is made in Microsoft Access and the process of how would we implement this solution in an organization based on a methodological approach that we have chosen. We have also reviewed the good examples from the literature. In reality, there are systems that offer customers to track their package, but such a solution is not yet available. The purpose of this solution is that customers would receive a notification by e-mail if cargo deliver would delay. Solution would improve informing customers in this organization, as the desire for such a solution which is realistic. Customers could quickly take action if it is more urgent shipment and if the shipment contains sensitive cargo. We also found some similar quotes in the articles that were found in publicly accessible databases.
Keywords:Web solution, Informing customers, Cargo, Package tracking process


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