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Title:Katalog znanja pri opravljanju administrativnega dela v storitveni dejavnosti prevozi potnikov
Authors:ID Cunk, Marjetka (Author)
ID Ferjan, Marko (Mentor) More about this mentor... New window
Files:.pdf VS_Cunk_Marjetka_2016.pdf (5,67 MB)
MD5: E3339A4564D487D9405ED84072333F0B
 
Language:Slovenian
Work type:Bachelor thesis/paper
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Na delovna opravila nekega podjetja močno vplivajo različne tehnološke spremembe. Novosti na vseh področjih zahtevajo usvajanja novih spretnosti in nenehno izobraževanje zaposlenih.Težave, ki se pri administrativnem delu pojavljajo v praksi, pa ne nastopajo zaradi neznanja, temveč zaradi nepovezanega informacijskega sistema državnih organov in zaradi dejstva, da na trgu ni programa, s katerim bi lahko avtomatsko ažurirali podatke in jih obdelali. Vse podatke je potrebno vnašati posamezno v več programov, kar pomeni odvečne, ponavljajoče se in dolgotrajne delovne postopke. Ta problematika je bila osnovno vodilo pri našem raziskovanju, saj je bil cilj naloge ugotoviti katera orodja uporablja administrator za pridobivanje informacij in podatkov, kako mu lahko pri tem pomaga računalniška in informacijska tehnologija, s kakšnim programom bi lahko delal hitreje in učinkoviteje ter kako bi drugačen, izboljšan program vplival na sam potek dela v storitveni dejavnosti prevozi potnikov.
Keywords:Katalog znanja, administrator, storitvena dejavnost, računalniška tehnologija, informacijska tehnologija
Place of publishing:Maribor
Year of publishing:2016
PID:20.500.12556/DKUM-60405 New window
COBISS.SI-ID:7837203 New window
NUK URN:URN:SI:UM:DK:5CIY8WOX
Publication date in DKUM:14.11.2016
Views:1506
Downloads:120
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Secondary language

Language:English
Title:Catalogue of knowledge standards in performance of administrative work in the service activities carriage of passengers
Abstract:Operating processes of a company are strongly impacted by various technological changes. Novelties in all areas require the adoption of new skills and constant training and education of the staff. Problems appearing in practical administrative work however do not appear due to lack of knowledge, but more so due to an unconnected information system of state authorities and due to the fact that there is no software for automatic data updates and processing for companies available in the market. All the data need to be entered separately into several softwares, which means excessive, repetitive and lengthy work procedures. This issue was the key motive in our research since the objective of the thesis was to establish which tools are used by the administrator in order to obtain information and data, how computer and information technology can aid during that procedure, what kind of software could speed up the process and make it more effective, as well as how a different, enhanced software could impact the operations in the service industry focusing on passenger transportation
Keywords:Catalogue of knowledge, administator, service industry, computer technology, information technology


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