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Title:Nevro-lingvistično programiranje v zdravstvu
Authors:ID Rošer, Mateja (Author)
ID Vuk, Drago (Mentor) More about this mentor... New window
ID Mežnar, Dušan (Comentor)
Files:.pdf UN_Roser_Mateja_2016.pdf (2,17 MB)
MD5: FDCACE4B9AB72B01378661948448DA1A
 
Language:Slovenian
Work type:Bachelor thesis/paper
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Tudi v zdravstvu predstavlja komuniciranje pomembno orodje, ki ga zdravstveni delavci vsakodnevno uporabljamo pri svojem delu. Zaradi slabe interpretacije informacij, nejasno danih navodil, spregledanih sprememb v statusu in pomanjkanja kritičnih informacij je komunikacija na relaciji pacient - zdravstveni delavec - sodelavci neuspešna. Neučinkovita komunikacija pa je razlog, da so lahko kasnejši ukrepi neučinkoviti ali celo škodljivi za zdravje pacienta. Vsak zdravstveni delavec bi moral biti human, prijazen, vljuden, sočuten, razumevajoč, pristen, pozoren, pozitiven, empatičen, dosleden, znati bi moral dobro poslušati in dobro razlagati, itd. Če znamo dobro prisluhniti in smo dovolj pozorni, bomo med pogovorom s pacientom hitro zaznali tudi občutke, ki nam jih je posredoval. Da smo na svojem delovnem mestu lahko uspešni, je poleg visoke strokovne usposobljenosti pomembno tudi obvladanje komunikacijskih veščin, kajti z njimi pri delu s pacienti in drugimi zdravstvenimi delavci naše strokovne veščine le še dodatno plemenitimo. S principi, tehnikami in veščinami NLP-ja se naučimo spoznavati sebe, lastne navade, prepričanja in vrednote, s katerimi vstopamo v življenje. Skupaj z izobraževanjem, motivacijo, osebno rastjo in treningom lahko vplivamo na kvaliteto našega sporazumevanja s svetom in življenja nasploh. Resnično uspešni in resnični pri tem, kar počnemo, smo lahko le takrat, ko vse naše znanje, sposobnosti združimo z neko energijo, ki vsemu skupaj daje pravi smisel.
Keywords:Nevrolingvistično programiranje, komunikacija v zdravstvu, medosebni odnosi, zdravje, pacient.
Place of publishing:Maribor
Year of publishing:2016
PID:20.500.12556/DKUM-60707 New window
COBISS.SI-ID:7782419 New window
NUK URN:URN:SI:UM:DK:SVDFKUJF
Publication date in DKUM:12.10.2016
Views:1773
Downloads:139
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Secondary language

Language:English
Title:Neuro-linguistic programming in health care
Abstract:Even in health care, communication is an important tool, used daily by health professionals at work. Due to poor interpretation of information, unclear directions, overlooked changes in the status and lack of critical information, the communication in the relation patient – health professionals – co-workers is not successful. Inefficient communication is the reason, why subsequent measures are not effective or even harmful for the patient’s health. Each health professional should be humane, friendly, polite, compassionate, understanding, genuine, positive, emphatic, and consistent, he should be a good listener and well at explaining etc. If we know how to listen and pay attention, we will quickly perceive the patient’s feelings during the conversation with him. In order to be successful at our work, it is important to have great communicational skills in addition to high professional qualification, since they enable us to further develop our professional skills in working with patients and other health professionals. With NLP principles, techniques and skills we learn to get to know ourselves, our habits, beliefs and values, with which we enter into life. Together with education, motivation, personal growth and training we can influence the quality of our communication with the world and life as such. We can be really successful and original at what we do, only when we combine our knowledge and skills with some energy, which gives true meaning to all of it.
Keywords:Neurolinguistic programming, communication in health care, mutual relationships, health, patient.


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