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Title:UPORABA VIDEOKONFERENČNEGA SISTEMA PRI USPOSABLJANJU KLJUČNIH UPORABNIKOV ERP
Authors:ID Dolenc, Janez (Author)
ID Šmitek, Branislav (Mentor) More about this mentor... New window
Files:.pdf VS_Dolenc_Janez_2016.pdf (2,51 MB)
MD5: 32CFD183B2774F2F432F9E507BAE1EF5
 
Language:Slovenian
Work type:Bachelor thesis/paper
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Namen diplomske naloge je proučiti možnosti za izboljšanje prenosa znanja na oddaljene lokacije podjetja, kjer poteka prenova ERP - Enterprise Resource Planning sistema. Narediti želimo prototip uporabe videokonferenčnega sistema, ki bi omogočil hitrejše in učinkovitejše šolanje uporabnikov, ki bodo delali s prenovljenim ERP sistemom. Predvsem gre tukaj za ključne uporabnike te nove programske opreme, saj je uspeh projekta in uspešen start sistema v veliki meri odvisen prav od njih. Klasično uvajanje ERP sistemov je v preteklosti zahtevalo veliko potovanj v tujino na lokacije, kjer ima korporacija svoje obrate oz. hčerinska podjetja. Z uvedbo nove videokonferenčne tehnologije in s pravilnim pristopom do uporabe le te, pa bi lahko bistveno zmanjšali odsotnosti informatikov in ključnih uporabnikov na centralni lokaciji, kjer je nova verzija sistema že uvedena. Hkrati pa bi olajšali prenos znanja na oddaljene lokacije, ki bi bil tudi bolj enakomerno porazdeljen čez nekoliko daljše časovno obdobje, saj bi videokonference v ta namen bile organizirane dva ali trikrat tedensko po nekaj ur za posamezno področje. To bi omogočilo boljšo pripravo udeležencev na obravnavo posameznih tem in reševanje določenih problemov, saj bi imeli med posameznimi videokonferenčnimi sejami več časa. To bi bila precejšnja prednost v primerjavi z delom brez videokonferenčnega sistema, saj prenosa znanja in reševanja problemov ne bi bilo potrebno opraviti kampanjsko v nekaj dneh ali tednih. Tako menimo, da bi uvedba videokonferenčne tehnologije v te procese bila pomemben napredek. Z njeno pravilno uporabo bi lahko dosegli pomembne pozitivne učinke pri hitrejši uvedbi kakovostne informacijske podpore. S tem bi pripomogli k boljšemu obvladovanju ključnih procesov v podjetju in zagotovili tudi boljše podlage in bolj kakovostne informacije za upravljanje in vodenje podjetja.
Keywords:Videokonferenčni sistem, Informacijski sistem, ERP – Enterprise Resource Planning sistem, Ključni uporabniki, Implementacija
Place of publishing:Maribor
Year of publishing:2016
PID:20.500.12556/DKUM-63245 New window
COBISS.SI-ID:7771667 New window
NUK URN:URN:SI:UM:DK:ACKPWHWT
Publication date in DKUM:11.10.2016
Views:1486
Downloads:121
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Secondary language

Language:English
Title:VIDEO CONFERENCING SYSTEM USAGE FOR KEY ERP USERS TRAINING
Abstract:The purpose of this thesis is to study possibilities of improving knowledge transfer to our subsidiaries on remote locations for implementation of new ERP – Enterprise Resource Planning system. We wish to build a prototype videoconferencing system, which will provide a faster and more effective teaching method for users of new ERP system. Our main goal is education of key users of new software, since the successful start of the project highly depend on them. Classic way of implementing ERP systems in the past demanded a lot of traveling abroad to remote locations of corporation plants or subsidiaries. With implementation of new videoconferencing technology and smart approach to its usage, we could substantially decrease absence of IT application specialists and key users on our central location, where the new system is already implemented. At the same time, we would balance the knowledge transfer through a longer time period and organize videoconference meetings for this purpose twice or three times a week for a few hours for particular subject. Such principle would allow attendees a better preparation for discussions and problem solving, due to additional time between videoconference sessions. Compared to working without videoconference system, it represents a large improvement, especially due to the fact that knowledge transfer doesn't need to be performed in a few days or weeks. Implementing videoconferencing technology would, in our opinion, bring a substantial advantage into educational processes. Using it the right way would bring positive effects and lead towards faster implementation and higher grade of IT support. Another important aspect would be a better control of key processes inside the company and providing better quality of information for company management.
Keywords:Video conference system, Information system, ERP – Enterprise Resource Planning System, Key users, Implementation


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