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Title:MODEL IZBIRE MOBILNE REŠITVE ZA OBVEŠČANJE STRANK RAČUNOVODSKEGA SERVISA
Authors:ID Farič, Darko (Author)
ID Rajkovič, Uroš (Mentor) More about this mentor... New window
ID Urh, Marko (Comentor)
Files:.pdf UN_Faric_Darko_2016.pdf (2,76 MB)
MD5: 3DA4CA5B1A789B83DC7DAD560D9441E3
 
Language:Slovenian
Work type:Bachelor thesis/paper
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Cilj vsakega podjetja je, da je konkurenčno, dobičkonosno in predvsem zanesljivo. Današnje tržišče ne dovoljuje napak saj je preplavljeno s ponudniki in borba za stranke je vedno večja. Nezanesljivost podjetja lahko vodi do povečane nezaupljivosti in posledično izgube strank. To negativno vpliva na poslovanje in ogroža samo podjetje. Potrebno se je držati dogovorjenih oziroma zastavljenih rokov, datumov, ki jih v računovodski panogi ne primanjkuje. Srečujemo se z različnimi datumi kot so oddaja DDV obrazcev, potek različnih pogodb, plačilo davka od dobička, oddaja končnih letnih poročil, itd. Ročna evidenca teh dogodkov je nepregledna in manj zanesljiva. Odločili smo se, da si olajšamo delo in uporabimo mobilno rešitev. S pomočjo programa za večparametrsko odločanje DEXi, smo testirali osem aplikacij za obveščanje strank. Izkazalo se je, da nobena že obstoječa mobilna rešitev ne zajema vseh zastavljenih kriterijev in da je končna izbrana aplikacija Wunderlist le začasna rešitev. V prihodnosti bomo razvili lastno mobilno rešitev za obveščanje in s tem izboljšali zanesljivost računovodskega servisa.
Keywords:DEXi, Večparametrsko odločanje, Obveščanje strank, Zanesljivost
Place of publishing:Maribor
Year of publishing:2016
PID:20.500.12556/DKUM-63488 New window
COBISS.SI-ID:7715859  New window
NUK URN:URN:SI:UM:DK:1OWLYVK2
Publication date in DKUM:05.10.2016
Views:1039
Downloads:99
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Secondary language

Language:English
Title:MOBILE SOLUTION SELECTION MODEL FOR NOTIFYING CUSTOMERS OF ACCOUNTING FIRM
Abstract:The aim of every company is to be competitive, profitable and above all reliable. Today's market does not allow making mistakes because it is flooded with providers and the fight for customers is growing. The uncertainty of the company may lead to increased distrust and consequently losing customers. This has a negative impact on the business and can jeopardize the company itself. It is necessary to adhere to the agreed dates or deadlines that the accounting industry does not lack. We are confronted with different dates as broadcast VAT forms, expire of various agreements, payment of income tax, transmitting the final annual reports, etc. Manual record of these events is not transparent and it is less reliable. We decided to facilitate our work and to use a mobile solution for notifying. With the help of the program for multi-attribute decision DEXi, we tested eight applications for notifying customers. It turns out that none of the existing mobile solution does not cover all the set criteria and the final selected app Wunderlist is only a temporary solution. In the future, we will develop our own mobile solutions for informing our customers and this will improve the reliability of accounting firm.
Keywords:DEXi, Multi-Attribute Decision Making, Notifying customers, Reliability


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