Razvoj e-učnega gradiva za podporo uporabi Essence platforme v malih in srednje velikih podjetjih

Radovanovič, Dušan

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Title:	Razvoj e-učnega gradiva za podporo uporabi Essence platforme v malih in srednje velikih podjetjih
Authors:	ID Radovanovič, Dušan (Author) ID Kljajić Borštnar, Mirjana (Mentor) More about this mentor... ID Pucihar, Andreja (Comentor)
Files:	MAG_Radovanovic_Dusan_2016.pdf (7,57 MB) MD5: B8166A675FC73C2A270DB314F8C51C3D
Language:	Slovenian
Work type:	Master's thesis/paper
Organization:	FOV - Faculty of Organizational Sciences in Kranj
Abstract:	Uporaba informacijskih in komunikacijskih tehnologij (IKT) v malih in srednje velikih podjetjih (MSP) je kljub dolgotrajnim spodbudam še vedno šibka. MSP so sicer sodeč po raziskavah dobro opremljena z IKT, medtem ko uporaba celovitih rešitev za podporo poslovanju glede na velika podjetja še vedno zaostaja. V eni izmed iniciativ, v kateri je sodelovalo šest evropskih držav (Poljska, Italija, Nemčija, Avstrija, Slovenija in Madžarska), je bila razvita spletna rešitev za celovito podporo poslovanju MSP. Medtem ko je razširjenost uporabe e-poslovanja med velikimi in srednjimi podjetji v Evropi velika, mikro in mala podjetja precej zaostajajo na tem področju. Razloge lahko iščemo v šibkem poznavanju procesov in tehnologij, ceni tovrstnih storitev in tudi velikem številu ponudnikov teh storitev. Osnovni cilj projekta je bil takšnim podjetjem ponuditi dostop do storitev e-poslovanja in na ta način izboljšati njihovo konkurenčno prednost. Spletna rešitev omogoča malim in srednje velikim podjetjem (MSP) poleg osnovnih storitev e-poslovanja (elektronsko izmenjavo poslovnih dokumentov) tudi upravljanje logistike (optimizacijo oskrbovalnih verig z oblikovanjem lastnih poslovnih mrež) ter komuniciranje. Za namene evalviranja e-storitev so bili izvedeni pilotni projekti v šestih sodelujočih državah ter hkrati tudi trije čezmejni pilotni projekti. Na podlagi pridobljenih izkušenj z uporabo Essence spletne rešitve bodo izdelane nadgradnje in dopolnitve. Za uspešno izvedbo pilotnih projektov je bilo potrebno razviti e-učno gradivo (video vodiče in pisno gradivo), ki služi za seznanjanje in izobraževanje uporabnikov spletne rešitve v malih in srednje velikih podjetjih. Predmet raziskave magistrske naloge je razvoj e-učnih gradiv za podporo uporabi spletnih rešitev, namenjenih MSP. Ker je pri tem potrebno upoštevati tako šibko poznavanje e-poslovanja kot tudi uporabe informacijske in komunikacijske tehnologije, različna kulturna in poslovna okolja, izziv ni trivialen. E-učna gradiva morajo biti preprosta za razumevanje, sistematična in prilagojena samostojni uporabi.
Keywords:	Mala in srednjevelika podjetja, MSP, Spletna rešitev, e-učno gradivo, Optimizacija logistike, e-poslovanje
Place of publishing:	Maribor
Year of publishing:	2016
PID:	20.500.12556/DKUM-63598
COBISS.SI-ID:	7823379
NUK URN:	URN:SI:UM:DK:PIJSCP1G
Publication date in DKUM:	09.11.2016
Views:	1381
Downloads:	125
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Categories:	FOV
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Secondary language

Language:	English
Title:	Development of e-learning material to support the use of Essence platform for small and medium sized enterprises
Abstract:	Use of information and communication technologies despite long-term incentives are still weak in small and medium-sized enterprises. SMEs are according to researches well equipped with ICT, while the use of integrated solutions for business support are still lagging behind compared to the large companies. In one of the initiatives in which countries like Poland, Italy, Germany, Austria, Slovenia and Hungary participate, it has been developed a Web solution for comprehensive business support for SMEs. While the prevalence of e-commerce among large and medium-sized enterprises in Europe is great, micro and small enterprises are still lagging behind in this field. The reasons can be found in a poor knowledge of the processes and technologies, the price of such services, as well as a large number of providers of these services. The main objective of this project is to offer above mentioned companies access to e-commerce services and improve their competitive advantage at the same time. This web platform provides small and medium-sized enterprises (SMEs) in addition to the basic services of e-commerce (electronic exchange of business documents), tool for logistics management (optimization of supply chains by creating their own business networks) and communication tool. For the purposes of evaluating e-services there will be conducted pilot studies in the six participating regions and also three transnational pilot studies. Based on the experience gained with the use of this platform upgrades and modifications will be made. For the successful realization of the pilot studies it will be required to develop e-learning materials such as (video guides and written materials), which will serve to inform and educate users of Essence e-services in small and medium-sized enterprises. The subject of the research in this master's thesis is the development of e-learning materials for use of Essence e-services designed for SMEs. The challenge is not trivial because it must be taken into account weak knowledge of e-commerce as well as the use of information and communication technologies and different cultural and business environments. E-learning materials should be simple to understand, systematic and adapted for independent use.
Keywords:	small and medium sized enterprises, SME, Web platform, e-learning material, Logistics optimization, e-commerce

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