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Title:Analiza stanja zagotavljanja kakovosti v slovenskem višjem strokovnem izobraževanju
Authors:ID Starčič, Tjaša (Author)
ID Bernik, Mojca (Mentor) More about this mentor... New window
ID Brezavšček, Alenka (Comentor)
Files:.pdf MAG_Starcic_Tjasa_2016.pdf (1,98 MB)
MD5: 544FDE91456A0FEB1C2997B9DB8E2BFF
 
Language:Slovenian
Work type:Master's thesis/paper
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:V magistrskem delu smo raziskovali stanje na področju zagotavljanja kakovosti na višjih strokovnih šolah v Sloveniji. Ugotavljali smo, katere pristope k zagotavljanju kakovosti na višjih strokovnih šolah poznajo in katere pristope v ta namen tudi uporabljajo. Raziskovali smo, kako odgovorni za kakovost ocenjujejo raven dosežene kakovosti svoje šole ter katere aktivnosti za izboljšanje kakovosti načrtujejo v prihodnjih petih letih. Cilj raziskave je bil tudi ugotoviti, kateri pristop k zagotavljanju kakovosti je najprimernejši za višje strokovne šole v Sloveniji. Zanimala nas je še razlika med javnimi in zasebnimi višjimi strokovnimi šolami v povprečni samooceni ravni kakovosti. V teoretičnem delu smo podrobneje predstavili pojma kakovost in odličnost ter pristope k zagotavljanju kakovosti, ki so na voljo na trgu. Izpostavili smo pristope, ki so, po izsledkih literature, najprimernejši za višje strokovne šole. V empiričnem delu navajamo rezultate raziskave, ki smo jo izvedli z anketiranjem višjih strokovnih šol v Sloveniji. Rezultati so pokazali, da se večina slovenskih višjih strokovnih šol zaveda pomena zagotavljanja kakovosti, zato ima vpeljan sistem kakovosti, ki je skladen z enim izmed modelov kakovosti. Ugotovili smo, da med javnimi in zasebnimi višjimi strokovnimi šolami ni razlike v samooceni ravni kakovosti, prav tako ni razlik v številu pristopov k zagotavljanju kakovosti, ki jih uporabljajo. Večina slovenskih višjih strokovnih šol uporablja model »Zahteve sistema vodenja kakovosti v višjih strokovnih šolah« in namerava v prihodnjih petih letih nadgraditi obstoječi sistem kakovosti z modelom odličnosti »Model odličnosti višjih strokovnih šol«. Višjim strokovnim šolam smo podali tudi smernice za nadaljnje korake pri izboljšanju kakovosti oziroma poti k odličnosti.
Keywords:kakovost. poslovna odličnost, management kakovosti, višje strokovno izobraževanje, sistemi in modeli za zagotavljanje kakovosti
Place of publishing:Maribor
Year of publishing:2016
PID:20.500.12556/DKUM-63738 New window
COBISS.SI-ID:7795731 New window
NUK URN:URN:SI:UM:DK:LOKHMSBC
Publication date in DKUM:17.10.2016
Views:1605
Downloads:185
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Secondary language

Language:English
Title:The analysis of quality assurance in Slovenian higher education
Abstract:In the master’s thesis we researched the condition in the field of quality assurance in higher vocational colleges in Slovenia. We were ascertaining which approaches to assure quality are known in higher vocational colleges and which approaches are used in quality assurance. We researched how the persons, responsible for quality, evaluate the level of the achieved quality of their college as well as what are the planned activities for improving the quality in the next five years. The objective of the research was to ascertain which approach to quality assurance is the most appropriate for higher vocational colleges in Slovenia. We also wanted to ascert if there is any difference between private and public vocational colleges in self evaluation of quality level. In the theoretical part we presented the notions of the quality and excellence as well as the approaches to quality assurance which are at disposal in the market. We pointed out the approaches which are, according to the discoveries of the literature, the most appropriate for higher vocational colleges. In the empirical part we state the results of the research which was exercised by means of surveying higher vocational colleges in Slovenia. The results have shown that most of the Slovenian higher vocational colleges do realize the significance of quality assurance. Therefore, they have quality system which is in accordance with one of the models of quality. We found out that there is no difference between public and private vocational colleges in self evaluation of quality level and implementation of quality approaches. Most of Slovene higher vocational colleges use the model “Demands of the quality management in higher vocational colleges” and intend to upgrade the existing quality system with the model of excellence “The model of excellence of higher vocational colleges”. We also gave the directives for further steps in improving the quality and the way to the excellence in higher vocational colleges.
Keywords:Quality and business excellence, Higher vocational education, Quality management, Quality in vocational education, Systems and models for quality assurance


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