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Title:Management in reševanje reklamacij v podjetju : diplomsko delo
Authors:ID Brdnik, Marta (Author)
ID Uršič, Duško (Mentor) More about this mentor... New window
Files:.pdf brdnik-marta.pdf (312,29 KB)
MD5: 6E4856172DBB0D0A9C496806E19005E3
PID: 20.500.12556/dkum/4c5e51d6-7845-42b8-a1b8-dce3bfb45b9f
 
Language:Slovenian
Work type:Undergraduate thesis
Organization:EPF - Faculty of Business and Economics
Keywords:reklamacije, poslovanje, management, kvaliteta, zagotavljanje kvalitete, celovita kvaliteta, proizvodi, izdelki, uporabniki, potrošnik, reševanje problemov, metode, panoge dejavnosti, Slovenija, cilj, izboljšave
Place of publishing:Maribor
Publisher:[M. Brdnik]
Year of publishing:2004
PID:20.500.12556/DKUM-6429 New window
UDC:658.62.018.2/.4(043.2):65.018.2(497.4)
COBISS.SI-ID:7669276 New window
NUK URN:URN:SI:UM:DK:PK2ABQMP
Publication date in DKUM:28.09.2007
Views:3447
Downloads:687
Metadata:XML DC-XML DC-RDF
Categories:EPF
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