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Title:VPLIV VPELJAVE SISTEMA KAKOVOSTI E-QALIN NA ZADOVOLJSTVO STANOVALCEV V INSTITUCIONALNEM VARSTVU
Authors:ID Klobčar, Martina (Author)
ID Pajnkihar, Majda (Mentor) More about this mentor... New window
ID Lorber, Mateja (Comentor)
Files:.pdf MAG_Klobcar_Martina_2016.pdf (1,48 MB)
MD5: 61F8EA78F79F619D63BD28BDA1B3DDEA
 
Language:Slovenian
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:FZV - Faculty of Health Sciences
Abstract:Naraščanje števila starejših prebivalcev, demografske spremembe in večplastne težave, ki spremljajo staranje, prispevajo k razlogom za nastanitev v institucije, ki nudijo zdravstveno nego in oskrbo. Z magistrskim delom želimo ugotoviti zadovoljstvo stanovalcev v enem izmed domov za starejše po uvedbi sistema upravljanja kakovosti E-Qalin. Ob enem želimo ugotoviti, s katerimi področji delovanja so stanovalci bolj zadovoljni in katera področja oz. storitve smatrajo za pomembnejša.
Keywords:staranje, kakovostna starost, institucionalno varstvo, zdravstvena nega in oskrba, sistem kakovosti E-Qalin
Place of publishing:Maribor
Publisher:[M. Klobčar]
Year of publishing:2017
PID:20.500.12556/DKUM-64681 New window
UDC:005:364-54-053.9(043.2)
COBISS.SI-ID:2304164 New window
NUK URN:URN:SI:UM:DK:AS0XT3DO
Publication date in DKUM:23.02.2017
Views:1966
Downloads:250
Metadata:XML DC-XML DC-RDF
Categories:FZV
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Secondary language

Language:English
Title:THE IMPACT OF INTRODUCING THE E-QALIN ON SATISFACTION OF THE ELDERLY PEOPLE IN INSTITUTIONAL CARE
Abstract:The growing number of older people, demographic changes and the multifaceted problems that accompany aging, contribute to the reasons for choosing accommodation in institutions providing care and treatment. The purpose of the thesis is to determine the satisfaction of residents in one of the homes for the elderly after the introduction of the quality management system E-Qalin. At the same time the aim was to determine which areas of operation the residents are more satisfied with and which areas, or services, are considered to be more significant.
Keywords:aging, age quality, institutional care, nursing care and support, quality system E-Qalin


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