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Title:Klepetalni roboti kot kanal digitalnega marketinga: primer komunikacije z bodočimi študenti
Authors:ID Kovač, Blaž (Author)
ID Perko, Igor (Mentor) More about this mentor... New window
Files:.pdf VS_Kovac_Blaz_2017.pdf (1,61 MB)
MD5: E1D020251BE733203CBC40AC31881E5A
PID: 20.500.12556/dkum/7d187de1-47c2-408b-a0c9-de7e4d06ba62
 
Language:Slovenian
Work type:Diploma project paper
Typology:2.11 - Undergraduate Thesis
Organization:EPF - Faculty of Business and Economics
Abstract:Predloženo raziskovalno poročilo sloni na marketinških teorijah, s posebnim poudarkom na digitalnem marketingu in digitalnih komunikacijskih kanalih. Omogočamo vpogled v razvoj novega marketinškega kanala, z uporabo komunikacijskega kanala Messenger, ki je tesno povezan s socialnim omrežjem Facebook. Predstavljena je analiza uporabe tega kanala po svetu in primerjava s slovenskimi podjetji. Predlagamo načrt uvedbe avtomatskega sporočilnega sistema za predstavitev Ekonomsko-poslovne fakultete srednješolskim maturantom in predstavljamo prototip klepetalnega robota za Facebook Messenger.
Keywords:klepetalni robot, Facebook Messenger, Facebook, digitalni marketing, digitalni razvoj, socialna omrežja, tehnologija, umetna inteligenca.
Place of publishing:Maribor
Publisher:[B. Kovač]
Year of publishing:2017
PID:20.500.12556/DKUM-67888 New window
UDC:004.7
COBISS.SI-ID:12866076 New window
NUK URN:URN:SI:UM:DK:ERDFNYBA
Publication date in DKUM:08.11.2017
Views:1602
Downloads:196
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:01.09.2017

Secondary language

Language:English
Title:Chatbots as a digital marketing channel: a prospective student case
Abstract:The proposed research report is based on marketing theories, with special focus set to digital marketing and digital communication channels. We provide insight to the development of a new marketing channel, using communication channel Messenger, tightly connected to the social media network Facebook. An analysis of the use of this channel around the world and comparison with Slovenian companies are presented. We propose a plan of invoking automated messaging system for introducing Faculty of Economics and Business to high school graduates and present a Facebook Messenger chatbot prototype.
Keywords:chatbot, Facebook Messenger, Facebook, digital marketing, digital development, social media, technology, artifical intelligence.


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