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Title:Poslovno komuniciranje
Authors:ID Ferjan, Marko (Author)
Files:.pdf Ferjan_2017_Poslovno_komuniciranje.pdf (3,31 MB)
MD5: C8772589C27C7CCE40031516F801C556
PID: 20.500.12556/dkum/1b4bc164-d4ec-4e9d-bb15-4dc9b11c7b04
 
URL http://press.um.si/index.php/ump/catalog/book/269
 
Language:Slovenian
Work type:Scientific work
Typology:2.01 - Scientific Monograph
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Človeško telo s svojimi čutili vsako minuto zazna okoli 10.000 senzoričnih zaznav. Zaznave imajo različne pojavne oblike in so: vizualne zaznave, zaznave zvoka, vonja, temperature, okusa, bolečine in prostorskega položaja telesa (ravnotežja). Na osnovi zaznav iz fizičnega sveta v človekovih možganih nastanejo percepcije, kognicije in čustva. Pri sprejemanju in oddajanju sporočil sodeluje človekovo telo kot celota. Knjiga izhaja iz konceptov percepcijske organizacije. Tako, kot pri človekovem komuniciranju sodeluje telo kot celota, je tudi komuniciranje percepcijske organizacije treba obravnavati kot celoto. Vsebina komuniciranja se z vidika organizacije nanaša na vse atribute identitete organizacije. Z vidika okolja pa se nanaša na norme, potrebe, pričakovanja in želje do organizacije. Pojavne oblike komuniciranja organizacije z okoljem so: interpersonalno komuniciranje managementa in zaposlenih z okoljem, komuniciranje organizacije preko spletnih kanalov, marketinško komuniciranje, odnosi z javnostmi, odnosi z vlagatelji, pogajanja, lobiranje in krizno komuniciranje.
Keywords:poslovno komuniciranje, organizacija, image, identiteta, percepcija
Publication status:Published
Publication version:Version of Record
Place of publishing:Maribor
Place of performance:Maribor
Publisher:Univerzitetna založba Univerze v Mariboru
Year of publishing:2017
Year of performance:2017
Number of pages:328
PID:20.500.12556/DKUM-68601 New window
ISBN:978-961-286-092-9
UDC:005.57(0.034.2)
COBISS.SI-ID:93026561 New window
DOI:10.18690/978-961-286-092-9 New window
NUK URN:URN:SI:UM:DK:NGOO8GKK
Copyright:Univerzitetna založba Univerze v Mariboru
Publication date in DKUM:28.09.2017
Views:5288
Downloads:1818
Metadata:XML DC-XML DC-RDF
Categories:Misc.
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Secondary language

Language:English
Title:Business communication
Abstract:»Who are we as an organization?« Organizational identity is the answer to the question. This book explores norms, needs, expectations and wishes from environment and the behaviours that bring solutions in the world of constant changes, high competition and need for constant development. From the beginning of modern business, the key for survival has always been communication, and it still is today. Communication is a process of exchanging verbal and non verbal messages. As a human body reacts to stimulations it gets through feeling, seeing, smelling, tasting and hearing, so the organisation should have an awareness of the internal and external environment. After detections from the physical world, the human brain develops perceptions, cognitions and emotions. In this process, the human body participates as a whole. Similarly, the communication of an organization should be considered as a whole. The content of business communication refers to all the attributes of the organization's identity. The forms of business communication are: interpersonal communication, marketing communication, public relations, investor relations, negotiations, lobbying and crisis communication; in context of organizational identity.
Keywords:business communication, organization, image, identity, perception


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This document is a part of these collections:
  1. Univerzitetna založba Univerze v Mariboru

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