The perspective of business process outsourcing in Slovenian organizations

Brcar, Franc

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Title:	The perspective of business process outsourcing in Slovenian organizations
Authors:	ID Brcar, Franc (Author)
Files:	Organizacija_2011_Brcar_The_Perspective_of_Business_Process_Outsourcing_in_Slovenian_Organizations.pdf (429,48 KB) MD5: D84FDBDE516F4C0CDC139CBE01D27A65 PID: 20.500.12556/dkum/1bc2dc17-3105-4cc4-9300-b67d0b6f23aa https://www.degruyter.com/view/j/orga.2011.44.issue-4/v10051-011-0015-8/v10051-011-0015-8.xml
Language:	English
Work type:	Scientific work
Typology:	1.01 - Original Scientific Article
Organization:	FOV - Faculty of Organizational Sciences in Kranj
Abstract:	Business process management (BPM) and business process outsourcing (BPO) play an important role in organizations helping them ensure competitiveness and competitive advantages and increase efficiency and effectiveness. Our study analyzes the role of outsourcing in Slovenian organizations. Data was obtained through a survey and interpreted with descriptive statistics, frequency statistics and Wilcoxon's signed ranks test. According to the results of statistical analysis there is 95% reliability that the degree of outsourcing of business processes in Slovenian organizations will increase and this applies to most business processes. Thus we can conclude that Slovenian organizations are following the trends in global markets and are adjusting to them as well.
Keywords:	business process management, business process outsourcing, BPO, management, process
Publication status:	Published
Publication version:	Version of Record
Year of publishing:	2011
Number of pages:	str. 145-150
Numbering:	Letn. 44, št. 4
PID:	20.500.12556/DKUM-69432
ISSN:	1318-5454
UDC:	658.7
ISSN on article:	1318-5454
COBISS.SI-ID:	21479479
DOI:	10.2478/v10051-011-0015-8
NUK URN:	URN:SI:UM:DK:MCW4NLUA
Publication date in DKUM:	22.01.2018
Views:	1601
Downloads:	587
Metadata:
Categories:	Misc.
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Record is a part of a journal

Title:	Organizacija : revija za management, informatiko in kadre
Shortened title:	Organizacija
Publisher:	Moderna organizacija
ISSN:	1318-5454
COBISS.SI-ID:	610909

Licences

License:	CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International

Link:	http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:	The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:	22.01.2018

Secondary language

Language:	Slovenian
Title:	Perspektiva zunanjega izvajanja poslovnih procesov v slovenskih organizacijah
Abstract:	Menedžment poslovnih procesov (BPM) in zunanje izvajanje poslovnih procesov (BPO) imata pomembno vlogo v organizacijah za zagotavljanje konkurenčnosti in konkurenčnih prednosti ter za povečevanje uspešnosti in učinkovitosti. Z raziskavo analiziramo vlogo zunanjega izvajanja v slovenskih organizacijah. Z anketo pridobljene podatke interpretiramo z opisno statistiko, frekvenčno statistiko in Wilcoxonovim testom za parne vzorce. Z rezultati statistične analize z 95 % verjetnostjo napovemo, da se bo stopnja zunanjega izvajanja poslovnih procesov v slovenskih organizacijah povečala in da to velja za večino poslovnih procesov. Tako lahko zaključimo, da slovenske organizacije sledijo trendom na globalnih trgih in se le-tem tudi prilagajajo.
Keywords:	upravljanje poslovnih procesov, zunanje izvajanje poslovnih procesov, BPO, upravljanje, proces

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Organizacija

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