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Title:Analiza uporabniške izkušnje spletne video storitve v Sloveniji
Authors:ID Junež, Nataša (Author)
ID Debevc, Matjaž (Mentor) More about this mentor... New window
Files:.pdf MAG_Junez_Natasa_2018.pdf (2,26 MB)
MD5: 3FF01A83F302BC21E4D72107DBFF8E47
PID: 20.500.12556/dkum/38272675-f14a-406b-980b-419e77253386
 
Language:Slovenian
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:FERI - Faculty of Electrical Engineering and Computer Science
Abstract:Magistrsko delo obravnava tematiko uporabniške izkušnje, ki je v tesni povezavi s pojmom uporabnost. Za lažje razumevanje sinergije med njima lahko povzamemo, da uporabniška izkušnja predstavlja emocije oz. dobro počutje uporabnika med interakcijo s storitvijo, ki mora biti za popolno zadovoljstvo tudi uporabna. Na podlagi pregleda teorije in že obstoječih študij smo zastavili koncept raziskave, katere glavni namen je bil vrednotenje uporabnosti in uporabniške izkušnje spletne video storitve Voyo pri novih uporabnikih. Za potrebe testiranja smo v raziskavo vključili kombinacijo kvantitativnih in kvalitativnih metod, pridobljeni rezultati pa interpretirajo kako testiranci ocenjujejo uporabnost spletne video storitve ter kakšna je njihova uporabniška izkušnja po enotedenski uporabi.
Keywords:tehnologija OTT, uporabniška izkušnja, uporabnost, metode vrednotenja
Place of publishing:[Maribor
Publisher:N. Junež
Year of publishing:2018
PID:20.500.12556/DKUM-69990 New window
UDC:004.774(043.2)
COBISS.SI-ID:21498646 New window
NUK URN:URN:SI:UM:DK:TMEAP9XC
Publication date in DKUM:04.06.2018
Views:2001
Downloads:179
Metadata:XML DC-XML DC-RDF
Categories:KTFMB - FERI
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:24.03.2018

Secondary language

Language:English
Title:User experience analysis of web-based video delivery in Slovenia
Abstract:The master's thesis deals with the theme of the user experience, which is closely related to the term usability. In order to understand the synergy between them better, we can sum up that the user experience represents emotions, the well-being of the user while interacting with the service, which must be for complete satisfaction also useful. Based on a review of the theory and already existing studies we set up a research concept with the main purpose to evaluate the usability and user experience of Voyo's online video service for new users. For the purposes of testing, we included a combination of quantitative and qualitative methods in the survey, the obtained results interpret how the testers evaluate the usability of the online video service and what is their user experience after a one-week use.
Keywords:technology OTT, user experience, usability, research methods


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