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Title:Primerjalna analiza spletnega mesta in varnosti internetnega bančništva med nlb in dbs banko
Authors:ID Sarjaš Kraner, Sara (Author)
ID Sternad Zabukovšek, Simona (Mentor) More about this mentor... New window
Files:.pdf MAG_Sarjas_Kraner_Sara_2019.pdf (2,66 MB)
MD5: 2B51876BB24DB7A433233C1F279C06E0
PID: 20.500.12556/dkum/a59a9b71-bd6e-423d-84e5-342c3a10d2c1
 
Language:Slovenian
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:EPF - Faculty of Business and Economics
Abstract:Naša tema magistrskega dela je primerjava spletnih mest in varnosti NLB in DBS banke. Zaradi lažje primerjave smo ločili osebno in poslovno storitev internetnega bančništva NLB in DBS banke. Za to temo smo se odločili, da spoznamo internetno bančništvo, kakovost spletnih mest in varnost teh, saj v današnjem času brez internetnega bančništva ne gre. Dan danes je toliko bank in internetnega bančništva, da uporabniki gledajo tudi kakovost spletnih mest internetnega bančništva in varnosti spletnih mest in njihovih podatkov. V magistrskem delu smo si ogledali internetno bančništvo, spletna mesta, kakovost spletnih mest in varnost. Za lažjo primerjavo smo ločili in primerjali osebni spletni mesti in varnost NLB Klika in DBS NET-a in poslovni osebnih spletnih mest in varnost NLB Proklik-a in DBS PRONET-a. Za analizo kakovosti spletnih mest smo uporabili kriterije: oblikovna podoba, vsebina, navigacija, uporabnost in tehnični vidik. Kakovost spletnih mest je pomembna za uporabnike, še bolj je pa za uporabnika pomembna varnost spletnih mest, zato smo pri varnosti spletnih mest NLB in DBS banke primerjali različna načina vstopa v spletno bančništvo, saj se mehanizmi varnosti razlikujejo. Pri NLB Klik-u in NLB Proklik-u smo uporabili za vpis kvalificirano digitalno potrdilo pri DBS NET-u in DBS PRONET-u pa vpis s OTP generatorjem. Obe banki se dobro zavedata da je internetno bančništvo postalo nepogrešljivo za uporabnike, zato tudi skrbita, da so spletna mesta internetnega bančništva kakovostna, da se jih nadgrajuje in predvsem, da je uporaba spletnih mest varna. Saj je zaupanje in zadovoljstvo uporabnikov najpomembnejša. Vendar tudi uporabnike prosita za previdnost.
Keywords:Internetno bančništvo, spletna mesta, kakovost spletnih mest, varnost, NLB, DBS.
Place of publishing:Maribor
Publisher:[S. Sarjaš Kraner]
Year of publishing:2019
PID:20.500.12556/DKUM-72672 New window
UDC:336.71
COBISS.SI-ID:13329436 New window
NUK URN:URN:SI:UM:DK:6ZZQDSRO
Publication date in DKUM:21.05.2019
Views:1227
Downloads:117
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Licences

License:CC BY 4.0, Creative Commons Attribution 4.0 International
Link:http://creativecommons.org/licenses/by/4.0/
Description:This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.
Licensing start date:11.10.2018

Secondary language

Language:English
Title:Comparative analysis of the web site and the internet banking security between nlb and dbs bank
Abstract:The Master's thesis deals with the comparison of internet banking websites and security of the banks NLB and DBS. To assure an easier comparison, we divided the internet banking based on the users - personal and business. We have chosen to address this topic to present internet banking and the quality and security of the websites, since internet banking plays a vital role in our everyday routine. Due to a great amount of banks offering internet banking, the users put emphasis especially on the quality of the internet banking websites, as well as the security of the given websites and the data-processing. The subject of the thesis was internet banking, websites, their quality and security. We compared internet banking websites for private use – NLB Klik and DBS NET – on one hand and internet banking websites for business use – NLB Proklik and DBS PRONET – on the other hand. For qualitative analysis the following criteria was used: design, content, navigation, applicability and technical aspects. The quality of the websites is vital for the users, nevertheless, their security has an even greater importance. Thus we compared different ways of logging into the internet banking system of NLB and DBS, since the safety mechanisms may differ significantly. When logging into NLB Klik and NLB Proklik a qualified digital identifier was used, while for the entry into DBS NET and DBS PRONET the OTP-generator was applied. Both bank institutions are perfectly aware of the importance of the internet banking for their users, as a result, they prioritise the quality and especially the security of their websites. The trust and satisfaction of their users is crucial to them. However, they draw special attention to their users to be precautious when using internet banking.
Keywords:internet banking, websites, quality of websites, safety, NLB, DBS.


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