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Title:Vpliv znižanja cene na nakupne odločitve potrošnikov v trgovskem centru Mercator v Kranju
Authors:ID Bodiroža, Sandra (Author)
ID Vukovič, Goran (Mentor) More about this mentor... New window
ID Brezavšček, Alenka (Comentor)
Files:.pdf VS_Bodiroza_Sandra_2019.pdf (998,15 KB)
MD5: C5A6853CF9FD8D209373CDB1F4647452
PID: 20.500.12556/dkum/417f3e61-5ecb-4f2b-97b2-70e5f9383cd6
 
Language:Slovenian
Work type:Bachelor thesis/paper
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Trgovska podjetja na različne načine poskušajo prepričati in motivirati kupce, da kupujejo pri njih. Osredotočajo se predvsem na čim večjo prodajo izdelkov lastne trgovske blagovne znamke. V diplomski nalogi smo podrobneje analizirali trgovsko podjetje Mercator, kjer opažamo problem v očitnem zmanjševanju zvestobe kupcev do izdelkov trgovske blagovne znamke Mercator. S pomočjo rezultatov, pridobljenih z anketo, izvedeno med kupci, smo ugotovili, da je cena najpomembnejši dejavnik, ki vpliva na nakupno odločitev potrošnikov v trgovskem centru Mercator Primskovo v Kranju. Kupci se za nakup izdelkov trgovske blagovne znamke Mercator odločajo predvsem zaradi nižje cene v primerjavi z istovrstnimi izdelki drugih blagovnih znamk. Problem nastane, ko se cene istovrstnih izdelkov drugih blagovnih znamk znižajo, saj večina anketirancev v tem primeru ne ostane zvesta izdelkom trgovske blagovne znamke Mercator. S pomočjo testne statistike smo utemeljili rezultate anketnega vprašalnika in odgovorili na raziskovalna vprašanja. Da bi povečali zvestobo kupcev do izdelkov trgovske blagovne znamke Mercator, predlagamo, da zvesti kupci pri vsakem naboru 100 točk zvestobe pridobijo 30 % popust na celoten nakup.
Keywords:cena, nakupne odločitve potrošnikov, trgovska blagovna znamka
Place of publishing:Maribor
Year of publishing:2019
PID:20.500.12556/DKUM-73224 New window
COBISS.SI-ID:8099347 New window
NUK URN:URN:SI:UM:DK:R2HFVBLT
Publication date in DKUM:02.04.2019
Views:1275
Downloads:120
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:11.03.2019

Secondary language

Language:English
Title:The influence of price reductions on the customers' purchase decisions in Mercator shopping center in Kranj
Abstract:Commercial establishments try in various ways to persuade and motivate buyers to buy with them. Their focus is mainly on higher sales of their own branded products. In our thesis we have analysed in detail the commercial establishment Mercator. We see a problem in the obvious decrease of buyer loyalty to Mercator branded products. The results obtained from the questionnaire survey carried out in Mercator shopping center in Primskovo, Kranj, show that price is the most important factor affecting the buyers' choices. Buyers mainly decide to buy Mercator branded products because the prices are lower compared to like products of other brands. The problem arises when prices of like products are reduced, as most interviewees do not remain loyal to Mercator branded products in such cases. Using test statistics, we have explained the results of the questionnaire survey and answered the research questions. To increase buyer loyalty to Mercator branded products, we suggest loyal buyers get a 30% discount on the value of the entire purchase for every 100 loyalty points they acquire.
Keywords:price, consumer shopping choices, commercial brand


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