Orodja za skupinsko komunikacijo

Majhenič, Maruša

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Title:	Orodja za skupinsko komunikacijo
Authors:	ID Majhenič, Maruša (Author) ID Perko, Igor (Mentor) More about this mentor...
Files:	UN_Majhenic_Marusa_2019.pdf (801,50 KB) MD5: 61AE463FC8CE422AB62A4ECF45F07E0C PID: 20.500.12556/dkum/3c563a0e-d4b8-4d4e-bcf8-ee9c1cc6a782
Language:	Slovenian
Work type:	Diploma project paper
Typology:	2.11 - Undergraduate Thesis
Organization:	EPF - Faculty of Business and Economics
Abstract:	Komunikacija je del našega vsakdana in je za nas izredno pomembna. Cilj naše diplomske naloge je bilo ugotoviti čim več informacij o orodjih za skupinsko komunikacijo, o njihovi uporabnosti ter uporabi le-teh skozi študij. Prav tako smo si postavili naslednji dve hipotezi, ki smo jih na koncu potrdili ali zavrgli na podlagi pridobljenih informacij. Prva hipoteza je bila, da orodja za skupinsko komuniciranje zadovoljijo večino zahtev študentov, druga pa, da orodja za skupinsko komuniciranje omogočajo lažje in hitrejše sporazumevanje med študenti. Zanimalo nas je, kaj sploh komunikacija je, torej nekakšen splošni vidik komunikacije. Naslednja tema, ki nas je zanimala je, katere elemente komunikacija sploh potrebuje, da je ta učinkovita in katere vrste komunikacije poznamo. Prav tako se nam je zdela pomembna seznanitev z možnimi problemi in ovirami, s katerimi bi se lahko srečali v procesu komuniciranja. Poglobili smo se tudi v poslovno komuniciranje in zakaj je komunikacija v podjetjih sploh pomembna. Naslednja poglavja so vsebovala splošne informacije o treh orodjih za skupinsko komunikacijo, in sicer Skype, Microsoft Teams in Zoom. Vsako orodje smo teoretično predelali in opredelili njihove prednosti ter slabosti. Teoretičnemu delu so sledili tudi delno strukturirani intervjuji, v katerih smo izprašali pet študentov Ekonomsko-poslovne fakultete v Mariboru. Trije izmed teh študentov so na usmeritvi Elektronsko poslovanje, dve pa na Podjetništvu. Skozi proces izvajanja intervjujev smo pridobili mnenja u pomembnosti komunikacije na splošno, pomembnosti verbalne in neverbalne komunikacije, o uporabi orodij za skupinsko orodje in njihove prednosti ter slabosti. Na koncu smo na podlagi zbranih informacij zapisali ugotovitve in izvedli primerjalno analizo.
Keywords:	Komunikacija, orodja za skupinsko komuniciranje, Skype, Microsoft Teams, Zoom
Place of publishing:	Maribor
Publisher:	[M. Majhenič]
Year of publishing:	2019
PID:	20.500.12556/DKUM-74191
UDC:	004.7
COBISS.SI-ID:	13487132
NUK URN:	URN:SI:UM:DK:XH79FZE6
Publication date in DKUM:	10.12.2019
Views:	1765
Downloads:	229
Metadata:
Categories:	EPF
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Licences

License:	CC BY-NC 4.0, Creative Commons Attribution-NonCommercial 4.0 International

Link:	http://creativecommons.org/licenses/by-nc/4.0/
Description:	A creative commons license that bans commercial use, but the users don’t have to license their derivative works on the same terms.
Licensing start date:	16.08.2019

Secondary language

Language:	English
Title:	Group communication tools
Abstract:	Communication is a part of our daily lives and is thereby extremely important to us. The aim of this thesis was to research the tools for group communication, their personal use and use in the study processes. We posted the following two hypotheses. The first hypothesis was that group communication tools satisfy most of the students' requirements and the second was that group communication tools make communication between students easier and faster. We started the research by defining communication and its properties. Next topic we investigated what elements of communication are needed for communication to be effective and what types of communication we know. We found it important to be aware of the potential problems and obstacles we might face in the communication process. We delved into business communication and why communication is so important in business. In the next sections we analysed general information about the three group communication tools, Skype, Microsoft Teams, and Zoom. Each tool was theoretically examined to identify its strengths and weaknesses. The theoretical part was followed by partially structured interviews in which five students of the Faculty of Economics and Business in Maribor participated. Three of these students are studying E-commerce and two Entrepreneurship. Through the interview process, we have gained views on the importance of communication in general, the importance of verbal and non-verbal communication, the user perception of individual communication tools, and their perceived strengths and weaknesses. Finally, based on the information collected, we performed a comparative analysis and synthesized the findings.
Keywords:	Communication, Group communication tools, Skype, Microsoft Teams, Zoom

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