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Title:Analiza pogostosti vpisov v Knjigo pritožb in pohval gostov hotela Piramida - primerjava s hotelom Habakuk : diplomsko delo
Authors:ID Horvat, Polona (Author)
ID Snoj, Boris (Mentor) More about this mentor... New window
ID Mumel, Damijan (Comentor)
Files:.pdf horvat-polona.pdf (723,06 KB)
MD5: 6703F51612C442E5C40E308251AAD4A9
PID: 20.500.12556/dkum/30a94f85-90f2-4888-b716-e552ac432c69
 
Language:Slovenian
Work type:Undergraduate thesis
Organization:EPF - Faculty of Business and Economics
Keywords:hotelirstvo, kvaliteta, zagotavljanje kvalitete, storitve, uporabniki, odjemalec, zadovoljstvo, potrošnik, zmogljivost, programi, gostinstvo, potrebe, cilj, organizacijske strukture
Place of publishing:Maribor
Publisher:[P. Horvat]
Year of publishing:2005
PID:20.500.12556/DKUM-7515 New window
UDC:658.89(043.2):640.41(497.4 Maribor)
COBISS.SI-ID:8733724 New window
NUK URN:URN:SI:UM:DK:OEYN70WL
Publication date in DKUM:28.09.2007
Views:2737
Downloads:285
Metadata:XML DC-XML DC-RDF
Categories:EPF
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